Operation CHARM: Car repair manuals for everyone.

Owner, Dealer and Parts Information

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin). OWNER MAILING WILL BE PHASED OVER THE NEXT FEW (4) WEEKS DUE TO THE SIZE OF THE VEHICLE POPULATION.

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

PARTS INFORMATION


NOTICE

EACH DEALER WILL BE PRESHIPPED ONE (1) CARTON (50 PIECES) OF TRANSMISSION VENT HOSES AND ONE (1) CARTON (50 PIECES) OF TIE STRAPS ON OR ABOUT MARCH 12, 1993.


Parts required to complete this campaign are to be obtained from General Motors Service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2).

Quantity/
Part Number Description Vehicle

15960319 Transmission vent Hose 1 Hose

(IMPORTANT NOTICE:
SHIPPED IN MERCHANDIZING PACKAGE OF 50 PIECES)

11501906 Tie Strap 1 Tie Strap

(IMPORTANT NOTICE:
SHIPPED IN MERCHANDIZING PACKAGE OF 50 PIECES)