Recall - PCM Integrated Circuit Chip Damage: Overview
Product Emission - PCM Integrated Circuit Chip Damage-Replace PCM# 05539A - (Apr 27, 2005)
Models:
2005 CHEVROLET MALIBU, UPLANDER, EQUINOX, CLASSIC, SILVERADO
2005 GMC SIERRA
2005 PONTIAC SUNFIRE, GRAND AM, G6, GRAND PRIX, MONTANA SV6
2005 BUICK LACROSSE / ALLURLE, TERRAZA
2005 SATURN RELAY
2006 PONTIAC G6
THIS BULLETIN IS BEING REVISED TO ADD 2005 AND 2006 MODEL YEAR VEHICLES TO THE RECALL. PLEASE DISCARD ALL COPIES OF 05539.
Condition
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2005 Chevrolet Malibu, Uplander, Equinox, Classic, Silverado; GMC Sierra; Pontiac Sunfire, Grand Am, G6. Grand Prix, Montana SV6; Buick LaCrosse/Allure, Terraza; Saturn Relay; and 2006 Pontiac G6 model vehicles. The Powertrain/Engine Control Module (PCM/ECM) in these vehicles may have been manufactured with damaged internal IC chips, which may affect the Fuel Pump Control and EGR outputs of the PCM; or the Fuel Pump Control and Variable Nozzle Turbo Control (VNTC) outputs of the Diesel ECM. Customers may experience illumination of the Malfunction Indicator Lamp (MIL) or driveability complaints.
Correction
Dealers are to replace the Powertrain/Engine Control Module (PCM / ECM).
Vehicles Involved
Involved are certain 2005 Chevrolet Malibu, Uplander, Equinox, Classic, Silverado; GMC Sierra; Pontiac Sunfire, Grand Am, G6, Grand Prix, Montana SV6; Buick LaCrosse/Allure, Terraza; Saturn Relay; and 2006 Pontiac G6 model vehicles and built within the VIN breakpoints shown.
Important:
GM Dealers and Canadian Saturn Retailers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) prior to beginning recall repairs. Not all vehicles within the above breakpoints may be involved.]
Important:
Saturn U.S. retailers must verify recall involvement by running a National Vehicle History (NVH) prior to performing repairs. Not all vehicles within the above breakpoints may be involved. Recall claims will only be paid on involved vehicles.
For US and Canada
For GM dealers and Canadian Saturn Retailers with involved vehicles, a Campaign Initiation Detail Report (CIDR) containing the complete Vehicle Identification Number, customer name and address data has been prepared and will be loaded to the GM DealerWorld (US) Recall Information, GMinfoNet (Canada) Recall Reports. For U.S. Saturn Retailers only, the involved vehicles are provided in a Facility VIN List attachment to the Saturn Bulletin, located on DealerWorld. Dealers/Retailers will not have a report available if they have no involved vehicles currently assigned.
For Export
For dealers with involved vehicles, a Campaign Initiation Detail Report containing the complete Vehicle Identification Number, customer name and address data has been prepared, and is being furnished to involved dealers. Dealers will not receive a report with the recall bulletin if they have no involved vehicles currently assigned.
The Campaign Initiation Detail Report may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information (GM and Saturn Canada Only)
Parts required to complete this recall are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" prior to ordering requirements. Normal orders should be placed on a DRO = Daily Replenishment Order. An emergency requirement should be ordered on a CSO = Customer Special Order.
Parts Information (Saturn US Only)
A pre-shipment of the required parts to perform this program has been sent to involved Saturn U.S. retailers from Saturn Service Parts Operations (SSPO).
Service Procedure
Important:
The labor time allowance listed in this recall is different than that currently published in the labor time guide for performing the same operation. In the near future, the labor time guide will be updated with this new information.
Prep the vehicle for PCM / ECM replacement. Refer to PCM / ECM replacement in the appropriate vehicle SI service manual and replace the PCM / ECM. The SI document numbers are shown for your reference.
CALIFORNIA, MASSACHUSETTS, MAIN, VERMONT VEHICLES ONLY: Install a Recall Identification Label. Also, for California vehicles complete a "Proof Of Correction" certificate upon recall completion.
Recall Identification Label -- California, Massachusetts, Maine & Vermont Vehicles Only
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label provides a space to include the recall number and the five-digit dealer code of the dealer performing the recall service. This information may be inserted with a typewriter or a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.
When installing the Recall Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering.
Important:
(GM Dealers Only) Additional Recall Identification Labels for US dealers can be obtained from Dealer Support Materials. Request Item Number S-1015 when ordering.
Important:
(Saturn U.S. Dealers Only) Additional Recall Identification Labels may be ordered from Saturn publications.
Courtesy Transportation - For US and Canada (GM Only)
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information (GM and Saturn Canada Only)
Submit a Product Recall Claim with the information shown.
Claim Information (Saturn US Only)
Customer Notification -- For US and Canada
General Motors will notify customers of this recall on their vehicle (see copy of customer letter shown in this bulletin).
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Customer Notification -- For Export
Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the sample letter.
In order to ensure full protection under the emission warranty, and the right to participate in future recalls, the customer notification letter recommends that customers have their vehicles serviced as soon as possible. It also advises that failure to do so could legally be determined to be lack of proper maintenance. The vehicle may fail a state or local emission inspection test if the recall work is not completed.
Dealer Recall Responsibility -- All
All unsold new vehicles in dealers' possession and subject to this recall must be held and inspected/repaired per the service procedure of this recall bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.
* * *THE FOLLOWING 2 PARAGRAPHS ARE NOT FOR CANADA OR EXPORT* * *
When a California emissions recall is completed by a GM dealer, the dealer must provide the vehicle owner a "Proof Of Correction Certificate" which the owner may need to present to the California Department Of Motor Vehicles (DMV) when renewing their vehicle registration. Without this correction certificate, the owner may be unable to renew their vehicle registration.
Additional Certificates can be obtained, at no charge, from Dealer Support Materials. Ask for GM Item Number 1825 when ordering.
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