B396A
DTC B396A
Diagnostic Instructions
* Perform the Diagnostic System Check - Vehicle Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis Strategy Based Diagnosis for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions Diagnostic Procedure Instructionsprovides an overview of each diagnostic category.
DTC Descriptors
DTC B396A 01
- Liftgate Motor Control Circuit Short to Battery
DTC B396A 02
- Liftgate Motor Control Circuit Short to Ground
DTC B396A 04
- Liftgate Motor Control Circuit Open
Diagnostic Fault Information
Circuit/System Description
The liftgate motor is a bi-directional motor and open or close operation is the result of the direction of the motor rotation. The liftgate control module (LGM) controls the liftgate motor through the control circuits by supplying power and ground in the appropriate polarity. The motor control circuits are monitored by the LGM prior to activation for a high or low condition and during motor operation for any irregular current flow conditions.
Conditions for Running the DTC
* The system voltage is 9-16 volts.
* Power open or close function is initiated.
Conditions for Setting the DTC
B396A 01
The LGM detects a short to voltage in the liftgate motor control circuits.
B396A 02
A loss of B+ voltage to the LGM or the LGM detects a short to ground in the liftgate motor control circuits.
B396A 04
The LGM detects an open/high resistance in the liftgate motor control circuits.
Action Taken When the DTC Sets
Power liftgate operation will be suspended.
Conditions for Clearing the DTC
* The DTC will be current for as long as the fault is present.
* When the fault is no longer present, the DTC will be a history DTC.
* A history DTC will clear after 50 ignition cycles.
Diagnostic Aids
Important: Before testing can be performed the liftgate must be opened. Refer to Opening the Liftgate Without Electrical Power Procedures for the appropriate procedure.
Whenever the LGM loses power or is disconnected, the ignition must be cycled OFF then ON in order to reactivate the LGM.
In some circumstances high or low control circuit faults may cause the LGM to react as if the liftgate has encountered an object in its travel and reverse direction.
Reference Information
Schematic Reference
Liftgate Schematics Liftgate Schematics
Connector End View Reference
Component Connector End Views Connector End Views By Name
Description and Operation
Liftgate Description and Operation Description and Operation
Electrical Information Reference
* Circuit Testing Circuit Testing
* Connector Repairs Connector Repairs
* Testing for Intermittent Conditions and Poor Connections Testing for Intermittent Conditions and Poor Connections
* Wiring Repairs Wiring Repairs
Scan Tool Reference
Control Module References Programming and Relearningfor scan tool information
Circuit/System Verification
1. Ignition ON, doors unlocked, transaxle in Park, enable the power liftgate by pressing the liftgate enable/disable button on the I/P switch assembly.
2. Open the liftgate by pressing the touchpad on the liftgate handle switch. The liftgate should release and power open.
3. Close the liftgate by pressing the liftgate button switch. The liftgate should power close, cinch-in, and latch.
Circuit/System Testing
1. Ignition OFF, disconnect the X2 harness connector at the LGM.
2. Test for less than 1 ohm between the ground circuit terminal 6 and ground.
• If greater than the specified range, test the ground circuit for an open/high resistance.
3. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal 3 and ground.
• If the test lamp does not illuminate, test the B+ circuit for a short to ground or an open/high resistance. If the circuit tests normal and the B+ circuit fuse is open, replace the LGM.
4. Ignition OFF, connect the X2 harness connector and disconnect the X3 harness connector at the LGM.
5. Test for less than 15 ohms between the control terminal 1 at the LGM and ground.
• If greater than the specified range, replace the LGM.
6. Test for less than 15 ohms between the control terminal 2 at the LGM and ground.
• If greater than the specified range, replace the LGM
7. Install a 15A fused jumper wire between the control circuit terminal 1 at the liftgate motor assembly and 12 volts. Momentarily install a jumper wire between the control circuit terminal 2 at the liftgate motor assembly and ground. The liftgate motor should perform the OPEN or CLOSE function.
• If the function does not perform as specified, replace the liftgate motor assembly.
8. Install a 15A fused jumper wire between the control circuit terminal 2 and 12 volts. Momentarily install a jumper wire between the control circuit terminal 1 and ground. The liftgate motor should perform the CLOSE or OPEN function.
• If the function does not perform as specified, replace the liftgate motor assembly.
9. If all circuits test normal, replace the LGM.
Repair Instructions
Perform the Diagnostic Repair Verification Verification Tests after completing the diagnostic procedure.
* Liftgate Close Actuator Motor Replacement Liftgate Close Actuator Motor Replacement
* Control Module References Programming and Relearningfor LGM replacement, setup, and programming