Section 3

3. Overview of Calibration Retrieval and Calibration Verification Procedure for Service Agents REQUIRED to Call PQC for Powertrain/Drivetrain Assembly Replacement Authorization

Notice:
^ The Service Agent Service Department Personnel is REQUIRED TO E-MAIL TAC the digital Calibration Verification photos from the Tech 2 screen or GDS 2 screen shot in .jpg or JPEG format only, to the following e-mail address: TACCVN@gmexpert.com

^ The Service Agent Service Department Personnel is REQUIRED TO RETAIN ALL of the related documentation showing the Calibration Information was Retrieved and the Calibration Verification Procedure was performed by the Calibrations Group (their e-mail response), in the Service Agent Vehicle History Service File.

1. Depending on the vehicle being serviced, the Service Department Personnel is required to complete one of the following procedures, either Step 1.1 or Step 1.2 in order to ensure that there are not any non-GM engine control module calibrations present:

1. Section 4. Retrieving Engine Calibration ID and Verification No. (Number) Information Using the Tech 2

OR

2. Section 6. Retrieving Calibration Information From Global A Vehicles Using GDS 2

2. After retrieving the Calibration Information and REFERRING to Section: 9. Calibration Verification Procedure - For Service Agents Required to Call PQC for Powertrain/Drivetrain Assembly Replacement Authorization - MUST be Performed by the Calibrations Group, follow the procedure in Section: 10. Procedure for All Service Agents for E-mailing .jpg or JPEG Files to the Calibration Group at - TACCVN@gmexpert.com

3. The Service Department Personnel is required to retain all of the related documentation showing the procedures were completed in the Service Agent Vehicle History Service File.

4. When returning an engine assembly a printed copy of the Tech 2 Vehicle Information - Engine Calibration ID and Verification No. (Number/CVN) screen OR the GDS 2 Calibration History (Events) screen shot must be attached to the documentation being returned with the unit.

Notice:
For additional information regarding: Service Agents Required to Call PQC for Powertrain/Drivetrain Assembly Replacement Authorization, refer to the latest version of Corporate Bulletin #02-07-30-029 Product Quality Center (PQC) Assembly Replacement Process