Campaign - Drive Belt Separation
SERVICE UPDATEBulletin No.: 12239
Date: October 30, 2012
Subject: 12239 Service Update for Inventory and Customer Vehicles Drive Belt Separation Expires with Base Warranty
Models:
2013 Buick LaCrosse
2013 Chevrolet Malibu
Equipped with eAssist (LUK)
This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. This bulletin will expire at the end of the involved vehicle's New Vehicle Limited Warranty period.
Purpose
This bulletin provides a service procedure to replace the drive belt on certain 2013 model year Buick LaCrosse and Chevrolet Malibu vehicles, equipped with eAssist (LUK). The drive belt may separate. This would cause a loss of power to the motor generator unit and air conditioning compressor, DTC P0A90 will be set, and the red BATTERY indicator will illuminate. If the driver ignores the red BATTERY light and continues to drive the vehicle, the stored battery charge will eventually be depleted and the customer will not be able to start the vehicle.
This service procedure should be completed as soon as possible on involved vehicles currently in dealer inventory and customer vehicles that return to the dealer for any type of service during the New Vehicle Limited Warranty coverage period.
Vehicles Involved
All involved vehicles are identified by VIN in the Global Warranty Management System - Investigate Vehicle History Application. Dealership technicians should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.
Additionally, a list of involved vehicles currently in dealer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in GM GlobalConnect (US) or attached to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that return for service, for any reason, and are still covered under the vehicle's base warranty should also be checked for vehicle eligibility.
Parts Information
Parts required to complete this service update are to be obtained from General Motors Customer Care and Aftersales (GMCC&A). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Service Procedure
1. Remove the drive belt from the vehicle. Refer to Drive Belt Replacement in SI.
2. Install a new drive belt. Refer to Drive Belt Replacement in SI.
Warranty Transaction Information
Submit a transaction using the table below.
Dealer Program Responsibility
Whenever a vehicle subject to this service update enters your vehicle inventory, or is in your facility for service in the future, and the vehicle is still covered under the New Vehicle Limited Warranty, you must take the steps necessary to be sure the service update correction has been made before selling or releasing the vehicle.
Disclaimer