Radio - Inoperative
87chevy25Number: 87-217
Section: 9
Date: SEPT., 1987
Subject: RADIO INOPERATIVE DUE TO LOGIC LOCK UP
Model and Year: ALL 1987 CHEVROLET MODELS WITH 2000 SERIES RADIOS AND THREE BUTTON CASSETTES (OPTION CODES UM6, UU6 AND UK5)
TO: ALL CHEVROLET DEALERS
2000 SERIES RADIO WITH 3 BUTTON CASSETTE:
Some 1987 Chevrolet models with 2000 series radios and three button cassettes (option codes UM6, UU6 and UK5) may exhibit a condition in which the radio portion of the unit is inoperative with the cassette deck operating normally. This is caused by an internal radio "logic lock up" situation resulting from electrostatic discharge (ESD) through the tape deck door.
To check for this condition, remove the vehicle's battery power by disconnecting and reconnecting the negative battery cable. If the radio returns to normal operation after this is done, it should be sent to an AC Delco service center for the addition of circuit protection against future ESD damage. If the radio is not sent to an AC Delco center for repair, the customer may experience the same condition again.
When submitting the radio to the repair center, describe the problem as "Radio Logic Lock Up". This description is necessary because the radio will appear normal when tested out of the car.
Use applicable labor time.