Owner's Letter
October 17, 1989Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that certain 1989 Chevrolet C/K 15-35 Series Light Duty Trucks were produced at Oshawa Truck Assembly Plant with incorrect or missing vehicle certification labels. The trucks were assembled correctly. The incorrect information or missing certification label fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 120, "Tire Selection and Rims for Vehicles Other Than Passenger Cars."
WHAT WE WILL DO
To correct this condition, it will be necessary to install a new certification label. Since a new certification label can be easily installed, and to reduce your inconvenience, we are enclosing a label with installation instructions. The label may be installed by you on the driver's door of your vehicle. However, if you desire, your Chevrolet dealer will install the label for you at no charge.
WHAT YOU SHOULD DO
Please let us know if you elect to install the label yourself by completing the enclosed postage paid owner reply card and returning it to us. This assists us in assuring that all affected vehicles have been corrected. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
Should you choose to have your local Chevrolet Dealer install the label for you, please bring the owner reply card, along with the enclosed label, to your servicing Chevrolet dealer. Please contact your dealer if you wish to know how much time will be needed to schedule and process your vehicle. Presentation of this card and label to your dealer will assist in making the necessary correction in the shortest possible time.
Your Chevrolet dealer is best equipped to obtain parts and provide service to insure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
C H E V R O L E T B U L L E T I N
Origin No. SER - 84
C.O. No. 89-311
Date: October 10, 1989
SUBJECT: PRODUCT SAFETY CAMPAIGN 89C14 INCORRECT OR OMITTED TIRE CERTIFICATION LABEL
TO: SERVICE & CUSTOMER SATISFACTION MANAGER AREA MANAGER - SERVICE
GOAL: To inspect and correct all units involved as indicated in the attached Product Campaign Bulletin Supplement.
ACTION: Dealers are to inspect and/or repair the vehicles as described in the Bulletin.
DUE DATE: - - - -
C.O. CONTACT PERSON: M.D. McAfee, Staff Asst., Warranty Administration
(8-562-5529)
It has been determined that certain 1989 Chevrolet C/K 15-35 Series Light Duty Trucks were produced at Oshawa Truck Assembly Plant with incorrect or missing vehicle certification labels. The trucks were assembled correctly. The incorrect information or missing certification labels fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 120, "Tire Selection and Rims for Vehicles Other Than Passenger Cars."
To correct this condition, a new certification label is to be affixed to each affected vehicle.
Since a new certification label can be easily installed and to reduce owner inconvenience, new certification labels will be sent directly to owners of record. Owners may install the new label or ask their servicing Chevrolet Dealer to do the service. Dealer service is to be done at no charge to owners.
The attached prorate sheet indicates the number of vehicles involved in each Branch.