Owner Letter

August, 1990

Dear Chevrolet Owner:

This notice is sent to inform you of a special policy covering the front suspension of your 1500-3500 Series Chevrolet Pickup ?Truck. Specifically, the policy covers the maintenance-free ball joints and the front wheel alignment.

Your full size 1500-3500 Series Chevrolet Pickup Truck incorporates maintenance-free front suspension ball joints and also a front suspension feature designed to improve the vehicle's ability to maintain front wheel caster/camber alignment. These changes were made in the interest of improving your satisfaction with our product by reducing the amount of required maintenance. In some cases, however, the actual vehicle maintenance required may not have been reduced.

Ball Joints:

The maintenance-free front suspension ball joints in some of these trucks have experienced contamination. Because of this, we have changed the design of our current prooduction ball joint to a greaseable style ball joint. A contaminated ball joint can cause squeaking while turning, and/or more frequent steering input while driving. Contamination could result in a ball joint wearing out and eventually separating. If any sign of contamination occurs in your vehicle, please have it repaired at your dealer.

Should ball joint contamination cause this condition in your vehicle within 5 years or 100,000 miles of vehicle purchase (whichever occurs first) the maintenance free ball joints will be replaced with greaseable style ball joints free of charge. Greaseable style ball joints should be lubricated at the same interval as the other chassis lubrication fittings on your vehicle. Vehicles requiring ball joint replacement do not necessarily require front wheel alignment. If you have had the ball joints replaced on your vehicle prior to receiving this letter, you can obtain reimbursement for any parts and/or labor charges you have incurred by providing your dealer with the original paid receipt prior to March 1, 1991. This offer does not apply if the replacement was due to collision damage.

Front Wheel Alignment Parts Kit:

The wheel alignment as set by the assembly plant will not change and should not need adjustment except in cases where accident or road hazard damage has occurred. Previously, if caster/camber alignment was performed at your expense, you were also charged for the required alignment parts kit. Due to the cost of the parts kit, the charge for a wheel alignment would not be competitive in today's marketplace. In view of this, Chevrolet has issued a special policy to cover the cost of the caster/camber alignment parts kit but not the installation cost. This kit is included in vehicles currently being produced.

In the event your vehicle requires a caster/camber alignment in the first 5 years or 100,000 miles, (whichever occurs first), your Chevrolet dealer will not charge you for the cost of the required alignment parts kit. If you have paid for a caster/camber alignment performed on your vehicle prior to receiving this letter, you can obtain reimbursement for the cost of the alignment parts kit, but not the labor to install it, by providing your dealer with the original paid receipt. Claim for reimbursement must be filed by March 1, 1991.

We are sorry if either of these conditions have caused you any inconvenience; however, we have taken these actions in the interest of your continued satisfaction with our products.