Campaign - Door Lock Cylinder Freeze-Up: Overview
Number: 94-C-24Section: 10
Date: Feb., 1994
Subject:
PRODUCT CAMPAIGN 93C24 - DOOR LOCK CYLINDER FREEZE-UP
Model and Year:
1992-93 C/K MODELS
To: All Chevrolet/Geo Dealers
General Motors has determined that certain 1992-93 Chevrolet C/K trucks were produced with door lock cylinders manufactured with inadequate tumbler lubrication. This condition has resulted in an increase of lock cylinder freeze-up and corrosion.
To prevent this condition from occurring, lock cylinder lubricant and instructions will be sent to all owners of record. Owners may lubricate their door locks or they may ask a dealer to perform the service.
VEHICLES INVOLVED
Involved are certain 1992-93 Chevrolet C/K trucks built within the VIN breakpoints as shown.
Regional Unit Summary:
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division.
DEALER CAMPAIGN RESPONSIBILITY
All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.
PARTS NOTE:
Parts required for involved vehicles are being shipped directly to owners of record and to dealers with involved units. Additional parts required are to be obtained from Helm Inc. at 1-800-782-4356.