Customer Reimbursements

GM CERTIFIED USED VEHICLE WARRANTY COVERAGE

Customer reimbursements for repairs covered by the GM Certified Used Vehicle Warranty should be referred to the GMPP Claims Hotline at 1-800-642-7000 for assistance.

NEW VEHICLE WARRANTY COVERAGE
Customer reimbursements for repairs covered by the New Vehicle Warranty are to be handled according to the information listed in the GM Service Policies and Procedures Manual, Article 1.5.14, and the WINS Claims Processing Manual, Section VII, item 11.

Customer reimbursements involving a Nameplate vehicle are to follow existing claims processing procedures. Customer reimbursements involving a Non-nameplate GM vehicle are to be submitted using a Claim Type "8" along with authorization code G.