Operation CHARM: Car repair manuals for everyone.

Recall - Improper Case Wall Thickness (Fluid Leaks): Overview

CHEVROLET
No: 95-C-24D

Issued: 08/01/95

Subject:
PRODUCT SAFETY CAMPAIGN 95-C-24 - TRANSMISSION FLUID LEAK DUE TO IMPROPER CASE WALL THICKNESS

Model and Year:
1995 C/K & P TRUCKS, AND G-VANS

To: All Chevrolet Dealers

THIS BULLETIN CANCELS AND REPLACES BULLETIN 95-C-24 ISSUED FEBRUARY, 1995 AND SUPPLEMENT 95-C-25(a) ISSUED, MAY, 1995. THE SERVICE PROCEDURE HAS BEEN REVISED TO CLARIFY THE IDENTIFICATION OF TRANSMISSION ASSEMBLIES THAT REQUIRE REPLACEMENT AND IN THE PARTS SECTION, PART NUMBERS 24201773 & 24201764 HAVE BEEN REVISED.

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to repair within sixty (60) days after tender of a Vehicle is prima facie evidence of failure to repair within a reasonable time

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter that is being sent to owners, the owners are being instructed to contact the Chevrolet Customer Assistance Center if their dealer does not remedy the condition within five (5) days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration