Inspection and Warranty Repairs

Certified Dealers must thoroughly inspect used vehicles and adhere to both mechanical and appearance standards prior to certification and sale to a customer.

This improvement process MUST NOT be associated with repairing warrantable defects. However, required repairs to legitimate warrantable defects during the warranty period must be addressed during the inspection process.

In the event a suspected warranty defect is discovered by the Reconditioning Technician during the inspection process, it is to be brought to the attention of Service management for a decision to either warrant the item (Manufacturer responsibility) or recondition the item (Dealer responsibility).