Owner Letter

Dear Chevrolet Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

REASON FOR THIS RECALL

General Motors has decided that a defect, which relates to motor vehicle safety exists in certain 1995 C/K pickups. The steering column to upper intermediate-shaft may not be torqued to the proper specification. The nut could detach allowing the through bolt that secures the upper intermediate-shaft to lower steering column shaft joint to fall out. With the bolt missing, this loose engagement may provide some noticeable noise and abnormal steering feeling to the operator. However, if these warnings do not occur, or go unheeded, the steering shafts can separate resulting in loss of steering control and possible crash.

WHAT WE WILL DO

To correct this condition, your Chevrolet dealer, will ensure that the suspect fasteners are torqued to specification. This service will be performed for you at no charge.

WHAT YOU SHOULD DO

Please contact your Chevrolet dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair. Instruction for making this correction have been sent to your dealer. The labor time necessary to perform this service correction is approximately 15 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five
(5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.

After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our products.