Vehicle List, Owner Notification & Service Info
Vehicle ListEach dealer to whom involved cars were invoiced (or the current dealer at the same location) will receive a listing of them with this letter, arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved cars.
Each California Chrysler-Plymouth or Dodge dealer without a Vehicle List will receive an information copy of this letter for use in performing the service on involved cars upon request.
Parts
EGR Orifice Parts packages, PN C3940311, are being shipped free of charge to all involved dealers for service of affected cars. Each dealer to whom involved cars were invoiced (or the current dealer at the same location) will receive enough parts packages to service 50% of those cars.
Each package contains parts for servicing one car, as follows:
Quantity Description
(1) Orifice, .040"
(1) Hose Routing Label
(1) Recall #414 Completion Label
Additional parts packages may be ordered without charge from Parts Depots if required. Order only as needed for scheduled repairs.
Owner Notification and Service Scheduling
All involved car owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers at the earliest possible date.
Enclosed with each owner notification is a Claim Form, #83-295-0018. The owner is instructed to give the form to the dealer when delivering the vehicle for service. The right hand portion of each form contains owner and dealer instructions and a Parts Return Tag. Copy 1 of the left part may be used for the dealer claim as explained in the Completion Reporting and Reimbursement section of this letter, and Copy 2 is for dealer records.