Operation CHARM: Car repair manuals for everyone.

Owner Notification and Service Scheduling


All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers at the earliest possible date. A copy of the owner notification letter is attached.


Enclosed with each owner notification is an Owner Recall Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.