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Recall - Reprogram (flash) PCM: Overview

No. 678

September, 1996

To: All California Dodge, Chrysler-Plymouth and Jeep(R) & Eagle Dealers

Subject:
California Emissions Recall # 678-- Reprogram Powertrain Control Module

Models:
All Passenger Cars Listed Below Equipped With a California Emission Control System (OBD II) Which Are Currently Located in California:

^ 1996 Model Year Dodge Intrepid, Chrysler Concorde, Chrysler LHS and Eagle Vision (LH) Vehicles Built Through November 5, 1995 (MDH 11O5XX)

^ 1996 Model Year Dodge Stratus, Plymouth Breeze and Chrysler Cirrus (JA) Vehicles Built Through November 5, 1995 (MDH 11O5XX)

^ 1996 Model Year Chrysler Sebring Convertible (JX) Vehicles Built Through November 21, 1995 (MDH 1121XX)

^ 1996 Model Year Dodge and Plymouth Neon (PL) Vehicles Built Through November 12, 1995 (MDH 1112XX)

^ 1995 Model Year Dodge Stratus and Chrysler Cirrus (JA) Vehicles Equipped With a 2.0L Engine and Manual Transmission

The On Board Diagnostic (OBDII) readiness codes may be cleared, in violation of California Air Resources Board (CARB) regulations. The readiness codes indicate that all OBDII diagnostic tests have been performed and that diagnostic trouble codes (DTC's) can be read. Absence of readiness codes may cause owners to fail their SMOG Check inspection. To correct this condition, the Powertrain Control Module (PCM) must be reprogrammed (flashed).

Important:
This recall is subject to the State of California Registration Renewal/Emissions Recall Enforcement Program. Involved vehicles must have the recall service completed before registration renewal.

The servicing dealer must provide a Vehicle Emission Recall Proof of Correction Form (Form No. 81-016-1053) to each owner upon completion of the recall service, for use as proof in renewal of the vehicle registration.

Details of this service action are explained in the following sections.

Service Procedure Videotape

No videotape of the service procedure for this recall will be provided.

Dealer Notification & Vehicle List

Involved dealers: Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer recall notification letter and a list of the involved vehicles by first class mail.

The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles as necessary.

All other California dealers: Each California Dodge, Chrysler-Plymouth, and Jeep & Eagle dealer who does not receive a Vehicle List will receive a copy of this dealer recall notification letter by first class mail.

Non-California Dealers will also receive copies of these recall instructions by CMMS Mail. Some involved vehicles may have been relocated outside of California, and the instructions will allow dealers to perform this service on such vehicles upon request.

DIAL System Function 70 and VIP

All involved vehicles will be entered to DIAL System Function 70 and VIP at the time of recall implementation for dealer inquiry by VIN as needed.

Recall Completion Label Requirement

There is a California Air Resources Board requirement to affix a label to the vehicle to certify that the emissions recall was completed. A label is included in each emissions service parts package. Refer to the Service Procedure of this letter for application instructions.

Parts

Important:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.

Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Label Packages, Recall PN CHD06780, to service 50% of those vehicles.

Each parts package contains an authorized software update label and a recall completion label.

Owner Notification and Service Scheduling

All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers. A copy of the owner notification letter is included.

Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.

Completion Reporting and Reimbursement

Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.

Use the following labor operation number and time allowance:

Labor Operation Time
Number Allowance

PCM update previously performed -- Install 08678181 0.2 hours
completion label

Reprogram Powertrain Control Module 08678182 0.5 hours

Add the cost of the recall parts package plus applicable dealer allowance to your claim.

Note:
See the Warranty Administration Manual, Recall Claim Processing Section for complete recall claim processing instructions.

Parts Return

Not applicable.

Vehicle Not Available

If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:

Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your Zone Service Office.