Interior - 3rd Row Power Folding Seat Malfunctions
NUMBER: 08-037-08GROUP: Electrical
DATE: December 19 2008
THE StarSCAN(R) FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
StarSCAN(R) SOFTWARE LEVEL MUST BE AT RELEASE 9.04 OR HIGHER FOR THIS BULLETIN.
StarMOBILE STANDALONE MODE OR StarMOBILE DESKTOP CLIENT MAY ALSO BE USED TO PERFORM THIS PROCEDURE.
SUBJECT:
Flash: Third Row Power Folding Seat Module
OVERVIEW:
This bulletin involves flashing the Third Row Power Folding Seat Module (FSM) with new software.
MODELS:
2008 - 2009 RT Caravan/Town & Country
SYMPTOM/CONDITION:
Customers may experience an intermittent or partial unlatch of the 60 percent third row seat inboard latch while attempting to stow the seat. Customers may experience the Third Row Power Seat back located in the folded position on the seat cushion preventing the seat from being used. A second attempt to store the seat may or may not be successful. A software design change has been made to eliminate these intermittent unlatch conditions.
DIAGNOSIS:
Visually inspect the seat latches striker and seat frame for proper alignment operation and that all components are tree of obstructions or foreign debris. Repair as necessary before proceeding further with this bulletin.
It the vehicle operator describes or experiences the Symptom/Condition perform the Repair Procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
REPAIR PROCEDURE - USING THE INTERNET TO RETRIEVE THE FLASH FILE:
NOTE:
The StarMOBILE(TM) in standalone mode can be used for the flash.
NOTE:
Before performing this Repair Procedure, the operating software in the StarSCAN(R); must be programmed with software release level 9.04 or higher.
The software release level is visible in the blue header at the top of the StarSCAN(R) screen.
NOTE:
The StarSCAN(R) diagnostic scan tool fully supports Internet connectivity. However, to take advantage of this feature you must first configure the StarSCAN(R) for your dealership's network. Make sure the StarSCAN(R) is configured to the dealership's network before proceeding. For instruction on setting up your StarSCAN(R) for the dealer's network refer to either:
"DealerCONNECT > Service > StarSCAN and StarMOBILE tools > Online Documentation", or refer to the StarSCAN(R) Quick Start Networking Guide. The StarSCAN(R) Quick Start Networking Guide is also available on the website under the "Download Center".
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
1. Install a battery charger and verity that the charging rate provides approximately 13.5 volts. Set the battery charger to continuous charge. Do not allow the charger to time out during the flash process. Remove the charger from the battery when the flash process is complete.
2. Connect the CH9410 StarSCAN(R) ethernet cable to the StarSCAN(R) and the dealer's network drop.
3. Connect the CH9404D StarSCAN(R) vehicle cable to the StarSCAN(R) and the vehicle data link connector (DLC).
4. Power ON the StarSCAN(R).
5. Turn the ignition switch on.
6. Select "ECU View"
7. Touch the screen to highlight the FSM in the list of modules.
8. Select "More Options"
9. Select "FSM Flash".
10. Record the "Part Number" displayed on the "Flash FSM" screen for later reference.
11. Select "Browse for New File". Follow the on screen instructions.
12. Highlight the listed FSM calibration.
13. Select "Download to Scantool".
14. Select "Close" after the download is complete then select "Back".
15. Select "Update Controller". Follow the on screen instructions.
16. When the FSM update is complete select "OK".
17. Verity that the part number changed at the top of the "Flash FSM" screen.
18. Verity proper operation of the Third Row Power Seat feature.
NOTE:
Due to the FSM programming procedure, a DTC may be set in other modules (TCM, BCM, SKREEM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. From the "Home" screen select "System View". Then select "All DTCs". Press "Clear All Stored DTCs" if there are any DTCs shown on the list.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.