Owner Letter

SAFETY RECALL TO REPLACE YOUR VEHICLE'S SECONDARY HOOD LATCH BRACKET

Dear Ram Truck Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some 1994 and 1995 Dodge Ram trucks.

The Problem is...

The secondary hood latch rod on your Ram truck (identified on the enclosed form), may bind on the guide bracket and prevent secondary latch engagement. If this occurs when the primary (main) latch is not engaged, the hood may not be restrained. This might allow the hood to fly up while driving without any warning and possibly cause a vehicle crash.

What you must do to ensure your safety...

^ Simply contact your Dodge dealer right away to schedule a service appointment. Ask the dealer to hold parts for your vehicle or to order them prior to your appointment.

^ Bring the enclosed Owner Notification Form with you to your dealer. It tells the dealer what service is required for your vehicle.

What Chrysler and your dealer will do...

Chrysler will repair your Ram truck free of charge (parts and labor). To do this, your dealer will replace the secondary hood latch bracket. The work will take about one half hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.

If you need help...

If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-853-1403. A representative will assist you in getting your vehicle repaired. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington, D.C. area residents may call 366-0123.)

We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thanks for your attention to this important matter.