Owner Letter

Dear Ram or Dakota Truck Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some 1994 and early 1995 Dodge Ram and Dakota trucks.

A previous recall (to install plugs in the steering wheel back cover) does not fully correct the problem described below. A new steering wheel back cover must be installed. The new cover does not require the plugs used in the previous recall.

The Problem is...

While making a turn, the extra keys on certain key ring sets may become lodged in the steering wheel back cover of your truck (identified on the enclosed form). This could make return of the steering wheel difficult. If this occurs, the vehicle may become hard to control and this could cause an accident without warning. In some cases, the force used to return the wheel may also cause the ignition to be turned off.

What you must do to ensure your safety...

Simply contact your dealer right away to schedule a service appointment. Ask the dealer to hold parts for your vehicle or to order them prior to your appointment.

Bring the enclosed Owner Notification Form with you to your dealer. It tells the dealer what service is required for your vehicle.

What Chrysler and your dealer will do...

Chrysler will repair your Ram or Dakota truck free of charge (parts and labor). To do this, your dealer will replace the steering wheel back cover. The work will take about one hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.

If you need help...

If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-853-1403. A representative will assist you in getting your vehicle repaired. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington, D.C. area residents may call 366-0123.)

We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thanks for your attention to this important matter.