Tailgate - Cracking on Top Inner Ends: Overview

NO: 23-29-96

GROUP: Body

DATE: May 10, 1996

SUBJECT:

Tailgate Cracking On Top Inner Ends

MODELS:

1994-1996 (BR) Ram Truck

SYMPTOM/CONDITION:

Vehicles may exhibit a condition where the sheet metal is cracking along the top inner ends of the tailgate. The cracking starts on the upper corner and continues along the end of the tailgate. This condition can occur on either or both sides.

DIAGNOSIS:

Release the tailgate latch and open the tailgate. Inspect both right and left upper corners of the tailgate ends for any signs of cracks.

Condition A If crack(s) exceed a length of 1A in., the tailgate should be replaced (see Parts Required), then proceed to the Repair Procedure for Condition A.

Condition B If crack(s) are less then 1A long, repair the tailgate using the Repair Procedure for Condition B.

PARTS REQUIRED:

1 J8993799 Mopar Rustproofing and Sealant

AR 55274915 Tailgate - For Vehicles NOT Equipped With Dual Rear Wheels

AR 55274833 Tailgate - For Vehicles Equipped With Dual Rear Wheels

NOTE:
THE FOLLOWING TWO COMPONENTS ARE REQUIRED ONLY IF THE TAILGATE WILL BE REPLACED ON VEHICLES BUILT IN THE UNITED STATES PRIOR TO 3-27-95 (MDH 0327XX) OR VEHICLES BUILT IN MEXICO PRIOR TO 4-10-95 (MDH 0410XX).

AR 55274768 Right Tailgate Hinge Assembly

AR 55274769 Left Tailgate Hinge Assembly

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor Operation No: Tailgate, Replace and Refinish - Monotone
23-85-37-90 4.4 Hrs.

Tailgate, Replace and Refinish - Two Tone
23-85-37-91 4.7 Hrs.

OPTIONAL EQUIPMENT:

Labor Operation No: Lower Applique - Install
23-85-37-92 0.1 Hrs

Upper Molding/Liner Transfer
23-85-37-93 0.2 Hrs.

Name Plate - Install
23-85-37-94 0.1 Hrs.

Tape Stripe - Install
23-85-37-95 0.1 Hrs.

FAILURE CODE: P8 - New Part

Labor Operation No: Tailgate, Repair and Refinish
23-85-37-96 3.1 Hrs.

FAILURE CODE: 11 - Broken or Cracked