Owner Letter

SAFETY RECALL TO REPLACE YOUR VEHICLE'S TRANSMISSION COOLER LINE QUICK CONNECT FITTINGS

Dear Dodge Ram Truck, Van or Wagon Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some late-1994 through 1997 Dodge Ram Trucks and 1995 and 1996 Dodge Ram Vans and Wagons equipped with an automatic transmission.

The problem is...

Under certain operating conditions, the transmission fluid temperature on your vehicle (identified on the enclosed form), may cause the plastic retainers in the transmission cooler pressure line quick connect fittings to melt. If this occurs, the fittings may separate and transmission fluid could spray onto the engine and exhaust system and cause a vehicle fire.

What Chrysler and your dealer will do...

Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the affected quick connect fittings. The work will take about one hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.

What you must do to ensure your safety...

^ Simply contact your dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.

^ Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to the dealer.

If you need help...

If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-853-1403. A representative will assist you in getting your vehicle repaired. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington, D.C. area residents may call 366-0123.)

We're sorry for any inconvenience, but we are sincerely concerned about your safety.

Thanks for your attention to this important matter.