Front Suspension - Rapping Noise On Bumps
NO: 02-19-94GROUP: Front Suspension
DATE: Nov. 25, 1994
SUBJECT:
Front Suspension Rapping Noise When Traveling Over Bumps
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 02-08-93 DATED OCT. 29, 1993 WHICH SHOULD BE NOTED IN YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS**.
MODELS:
1994 - **1995** (AS) Town & Country/Caravan/Voyager
SYMPTOM/CONDITION:
A metal to metal rapping noise can be heard coming from the front suspension when traveling over bumps.
DIAGNOSIS:
With the vehicle raised on a hoist, inspect the strut tower(s) at the inboard, aft, lower area for witness marks indicating contact with the coil spring(s) is occurring. Refer to the illustration. If contact is evident, perform the repair procedure.
REPAIR PROCEDURE:
This bulletin involves providing additional clearance between the front coil spring(s) and strut tower(s).
1. With the vehicle on a hoist, remove the front strut assembly(s).
2. Make a cardboard template(s) of the strut tower(s) surface that overlaps the area where spring contact has occurred. Do this by cutting the cardboard so when its edge is placed vertically against the sheetmetal of the strut tower, their contours match.
3. Work the sheetmetal of the strut tower(s) with an appropriate tool so a clearance of 1/4 in. (6 mm) is obtained at the point where the witness marks of contact exist. Use the template(s) as the reference.
4. Repair the paint of the reworked area both in the wheel well and the engine compartment as necessary. Use the paint manufacturer anti-corrosion recommendations.
5. Reinstall the strut assembly(s).
6. Use the proper procedure to set the front suspension camber to +0.3 degrees and toe adjustment 0.1 degree toe in.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No. 02-27-01-94 (One Side) 1.4 Hrs.
02-27-01-95 (Both Sides) 1.9 Hrs.
FAILURE CODE: XX - Service Adjustments