Window Channel - Rattle From Door Area: Overview

NUMBER: 23-22-99

GROUP: Body

DATE: July 2, 1999

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-46-96, DATED AUG. 2, 1996, WHICH SHOULD BE REMOVED FROM YOUR FILES AND NOTED IN THE 1996 TECHNICAL SERVICE BULLETIN MANUAL (PUBLICATION NO. 81-699-97010). ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL MODEL YEARS AND TEMPLATES.

SUBJECT:
Rattle In Door Area

OVERVIEW:
This bulletin involves removing the window channel from the door and installing a revised window channel.

MODELS:

1994 - **2000** (BR/BE) Ram Trucks

SYMPTOM/CONDITION:

Customers may complain of one or more of the following symptoms:

^ Rattle heard in the door area

^ Door window shakes when closing

^ Door lower window channel bolt has pulled through the door sheet metal

^ Door sheet metal is cracking around the lower window channel bolt

DIAGNOSIS:
If any of the above symptoms are present, inspect the area of the door latch face around the lower window channel-retaining bolt. If there is any signs of cracking or if the bolt has pulled through the door sheet metal (latch face), perform the Repair Procedure.

NOTE:
IF CRACKING/DAMAGE OF THE SHEET METAL (LATCH FACE) HAS PROGRESSED BEYOND A 1-1/4" DIAMETER CIRCLE AROUND THE BOLT HEAD, THE DOOR MUST BE REPLACED. ALSO, THE FOLLOWING REPAIR PROCEDURE MUST BE PERFORMED ON THE REPLACEMENT DOOR.

PARTS REQUIRED:

AR (1) 04883358AA Window Channel, Right Side
AR (1) 04883359AA Window Channel, Left Side
AR (1) 01950477 1-1/4"Body Plug

EQUIPMENT REQUIRED:

27/64 in. Drill
1-1/4in. Hole Saw

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor Operation No:

23-31-26-90 Channel, Window - Replace (Right Side) 0.6 Hrs.

23-31-26-91 Channel, Window - Replace (Left Side) 0.6 Hrs.

FAILURE CODE: P8 - New Part