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Steering/Suspension - Wander Diagnosis/Repair: Overview

NUMBER: 19-002-01 REV. A

GROUP: Steering

DATE: Sept. 28, 2001

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 19-002-01, DATED SEPTEMBER 14, 2001, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS REVISES THE PART DESCRIPTIONS FOR THE SHOCK ABSORBERS AND SPRINGS WHICH WERE REVERSED AND CORRECTS A LABOR OPERATION NUMBER. THE CHANGES ARE HIGHLIGHTED WITH **ASTERISKS**.

SUBJECT:
Steering Wander Diagnosis

OVERVIEW:
This bulletin provides a diagnostic procedure for steering sensitivity.

MODELS:

1998 - 2001 (AB) Ram Van/Wagon

NOTE:
THIS BULLETIN APPLIES TO 3500 (8700 LB. GVW & 9200 LB. GVW) SERIES VEHICLES.

SYMPTOM/CONDITION:

Steering Sensitivity/Wander Diagnosis is the diagnosis of a condition where slight steering corrections are necessary to be able to keep the vehicle moving in a straight line. Steering sensitivity/wander can be attributed to a number of different conditions, including but not limited to the following:

^ Non-factory installed options.

^ Tires or wheels of different size.

^ Aftermarket tires and wheels.

^ Tires that have a belt that has shifted.

^ Incorrect tire pressure.

^ A vehicle that is carrying excess added weight (above manufactures front and/or rear AWR).

^ Steering and/or suspension components that are worn, damaged or out of adjustment.

^ Wheel bearings that are loose, worn, or damaged.

^ A vehicle that is not within alignment specifications.

NOTE:
CERTAIN CONDITIONS (E.G. HIGH ROAD CROWN, GROOVED ROADS, CROSSWIND, ETC.), MAY CONTRIBUTE TO STEERING WANDER.

The following Steering Wander Diagnosis was developed to ensure that the vehicle and its steering system components are functioning as designed and are not the root cause of steering wander.





PARTS REQUIRED:

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE: