Diesel Engine - Knock/Rattle Under Heavy Load
NUMBER: 09-008-02GROUP: Engine
DATE: Oct. 21, 2002
SUBJECT:
Engine knock or Rattle Sound When Climbing a Long Grade and Towing a Heavy Trailer
MODELS:
1998 - 2002 (BR/BE) Ram Truck
NOTE:
THIS BULLETIN APPLIES TO 1998 - 2002 (BR/BE) RAM TRUCKS EQUIPPED WITH THE 24-VALVE CUMMINS DIESEL ENGINE (SALES CODE ETC OR ETH).
SYMPTOM/CONDITION:
Owners of 1998 - 2002 (BR/BE) Ram Trucks equipped with the 24-valve Cummins diesel engine may experience an engine knock or rattle sound when climbing a long grade while towing a heavy trailer.
DIAGNOSIS/REPAIR PROCEDURE:
If the customer describes the Symptom/Condition, replace the thermostat as outlined in the service information available in MDS2, or as outlined in the appropriate service manual, in Section 7, Engine Coolant Thermostat - 5.9L Diesel.
PARTS REQUIRED
NOTE:
05015708AC IS TO BE USED EXCLUSIVELY FOR THIS SERVICE BULLETIN. USE THERMOSTAT 05015708AB FOR ALL OTHER 24 VALVE CUMMINS THERMOSTAT REPAIRS NOT RELATED TO THIS BULLETIN.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE
FAILURE CODE