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Rear Sliding Window - Hard to Open, Won't Stay Latched: Overview

NO: 23-13-98

GROUP: Body

EFFECTIVE DATE: May 8, 1998

SUBJECT:
Rear Sliding Window Difficult To Open, Will Not Remain Latched, And/Or Leaks Water Past The Lower Run Channel

NOTE:
THIS REPAIR IS COMPATIBLE WITH CHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.

MODELS:
1998 (BR/BE) Ram Truck

SYPTOM/CONDITION:

The rear sliding window is difficult to open, will not latch, and/or leaks water past the sliding rear window's lower run channel.

DIAGNOSIS:

1. Latch the rear sliding window. If the latch and keeper remain closed, proceed to Step 2 of diagnosis. If the latch does not remain closed, inspect the matting surfaces of the latch and keeper. If the latch and keeper are parallel, perform Repair Procedure A then, proceed to Step 2 of diagnosis. If the latch and keeper are not parallel, perform Repair Procedure B.

2. Attempt to open the rear sliding window. If the window is difficult to open or will not open, perform Repair Procedure C. If the window opens properly, proceed to Step 3 of diagnosis.

3. Close and latch the rear sliding window. Leak test the rear sliding window with a 1/2 in. stream of water from a hose poured directly onto the sliding rear window. Inspect for water leaking past the sliding rear window lower run channel. If water is leaking past the lower run channel, perform Repair Procedure D.

PARTS INFORMATION:

1(AR) 04773427 Lubricant, Weatherstrip
1(AR) 04773094 Latch And Keeper Package, Sliding Rear Window
1(AR) 05012942AA Glass, Right Rear Sliding Window, Vehicles Built Before Nov. 5, 1997(MDH 1105XX)
1(AR) 05012943AA Glass, Left Rear Sliding Window, Vehicles Built Before Nov. 5, 1997(MDH 1105XX)
1(AR) 05012880AB Glass, Right Rear Sliding Window, Vehicles Built After Nov. 4, 1997(MDH 1104XX)
1(AR) 05012881AB Glass, Left Rear Sliding Window, Vehicles Built After Nov. 4, 1997(MDH 1104XX)
1(AR) 05011532AA Channel, Lower Run
1(AR) 04856937 Pad, Hand Scuff
1(AR) 04883971 Sealant, Mopar GEN II Silicone Rubber Adhesive
1(AR) 04886330AA Remover, Tar And Road Oil
1(AR) NPN Butyl, Pumpable Grade
1(AR) NPN Alcohol, Isopropyl

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

FAILURE CODE: XX - Service Adjustment
P8 - New Part