Side/Rear Cargo Door - Outside Handle(s) Loose

NO: 23-40-98

GROUP: Body

DATE: Sep. 4, 1998

SUBJECT:
Side And/Or Rear Cargo Door Outside Handle(s) Loose

MODELS:
1998 (AB) Ram Van/Wagon

NOTE:
THIS BULLETIN APPLIES TO VEHICLES BUILT BEFORE MAY 16, 1998 (MDH 0516XX).

SYMPTOM/CONDITION:

Side and/or rear cargo door outside handle(s) are loose.

DIAGNOSIS:

Inspect the side and rear cargo door handles to verify handle looseness. If either the side and/or rear cargo door handle(s) is/are loose, perform the Repair Procedure.

PARTS REQUIRED:

AR (1) 04318031 Adhesive, Lock & Seal
AR (1) 55075654 Handle, Dual Cargo Door
AR (1) 55359037AA Handle, Single Rear Cargo Door
AR (1) J4200306 Nut, Door Handle Retaining

REPAIR PROCEDURE:

This bulletin involves adding Mopar Lock & Seal Adhesive to the threads of the door handle stud and nut.

1. Open the cargo door(s).

2. Remove the inside door handle retaining screw and separate the handle from the vehicle.

3. Remove the inside door handle trim bezel. This can be accomplished by inserting trim sticks in the upper half of the trim bezel. Then, gently tapping on the upper bezel half with a plastic mallet until it is released from the trim bezel. Remove the upper bezel from the trim and then tap the lower trim bezel upward.

4. Use a trim removal tool to pry the trim panel away from the door inner panel.

5. Separate the trim panel away from the door.

6. Remove the nuts that attach the outside door handle to the door panel.

7. Apply a small amount of Mopar Lock & Seal p/n 04318031 to the threads of the nuts. Then, install the nuts onto the outside door handle. Tighten the nuts to 2.8 Nm (25 in.lbs.).

NOTE:
IF THE STUDS ON THE OUTSIDE DOOR HANDLE ARE BROKEN, REPLACE THE DOOR HANDLE AND ATTACHING NUTS (SEE PARTS REQUIRED SECTION). USE MOPAR LOCK & SEAL PIN 04318031 ON THE THREADS OF THE NUTS WHEN INSTALLING THE HANDLE. REFER TO THE 1998 RAM VAN SERVICE MANUAL (PUBLICATION NO.81-370-8107), PAGE 23-44 FOR DUAL CARGO DOOR OUTSIDE HANDLE REMOVAL AND INSTALLATION PROCEDURES OR PAGES 23-49 AND 23-50 FOR A SINGLE REAR CARGO DOOR OUTSIDE HANDLE REMOVAL AND INSTALLATION PROCEDURES.

8. Position the trim panel onto the inner door panel.

9. Push inward and force the clip retainers into the door panel holes.

10. Insert the lower trim bezel half into the door handle opening and seat it in place.

11. Insert the upper bezel half into the door handle opening and seat it in place.

12. Install the inside door handle. Tighten the screw to 11 Nm (95 in.lbs.).

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:

Labor Operation No:

23-42-15-97 Apply Adhesive To The Outside
Cargo Door Handle Nut Threads - One 0.2 Hrs.

23-42-15-98 Remove And Install Outside Cargo Door
Handle And Apply Adhesive To The
Outside Cargo Door Handle Nut Threads One 0.3 Hrs.

FAILURE CODE: XX - Service Adjustment