Owner Letter

EMISSIONS RECALL TO REPLACE YOUR VEHICLE'S VECI LABEL

Dear DaimlerChrysler Minivan Owner:

An incorrect Vehicle Emission Control Information (VECI) label was inadvertently installed on your 1999 Dodge Caravan or Plymouth Voyager minivan, which is equipped with a 2.4L engine. California emission regulations require that accurate data be provided on the VECI label.

The problem is...

The VECI label on your minivan (identified on the enclosed form) does not state that it "conforms to U.S. EPA and State of California regulations." VECI label information is often used during in-use Inspection and Maintenance (I/M) testing. As a result, incorrect VECI label information may cause your vehicle to fail an emission test.

What you must do...

We ask that you apply the enclosed VECI label so that it covers the original incorrect label. The original label is located in the engine compartment on the passenger side strut (shock) tower. To assure good adhesion, be sure the original VECI label is clean and dry before applying the new label.

If you prefer not to install the label yourself, simply contact your dealer to schedule a service appointment. The label installation will only take a few minutes; however, additional time may be necessary depending on how dealer appointments are scheduled and processed. This service will be provided free of charge. Please bring the enclosed VECI label and Owner Notification Form with you to your dealer. The form identifies the required service to the dealer.

If you need help...

If you have trouble getting your label installed, please call the DaimlerChrysler Customer Assistance Center, toll free, at 1-800-992-1997. A representative will assist you in getting your label installed.

We are sorry for any inconvenience; however, we believe this correction is essential to help ensure that your vehicle will meet emission inspection test requirements. Thank you for your attention to this important matter.