Rear Door Lock(s) - Not Operating Properly: Overview
NUMBER: 23-040-00GROUP: Body
DATE: Oct. 27, 2000
SUBJECT:
Rear Door Lock(s) Do not Operate Properly
OVERVIEW:
This bulletin involves removing the rear door lock knob rod foam anti-rattle pad and installing an anti-rattle silencer disk.
MODELS:
1998 - 2000 (DN) Durango
SYMPTOM/CONDITION:
Rear door lock knob linkage sticks/binds causing the rear door latch lock mechanism to not function properly. Customers may indicate that they are not able to lock or unlock their rear door(s).
DIAGNOSIS:
Attempt to operate the affected rear door lock mechanism by manually pulling up/pushing down on the lock knob. If the lock mechanism fails to operate or binds when the knob is pulled up/pushed down, perform the Repair Procedure.
PARTS REQUIRED:
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE: