Side/Rear Cargo Door(s) - Open Too Far
NUMBER: 23-09-00GROUP: Body
DATE: Mar. 3, 2000
SUBJECT:
Side/Rear Cargo Door(s) Opens Past The Normal 90 Degree Opening
OVERVIEW:
This bulletin involves installing a new check arm pin and bumper and in some cases a new check arm.
MODELS:
1998 - 2000 (AB) Ram Van
SYMPTOM/CONDITION:
The side and/or rear cargo door(s) may have the door check arm retaining pin bent allowing the door to open past the normal 90 degree opening or a metal-to-metal contact noise may be heard when the door is opened fully. In severe cases, the door may open to a point where the door may make contact to the corner panel.
DIAGNOSIS:
Check the side/rear cargo door to verify if the door opens past the normal 90 degree opening and/or if a metal-to-metal contact noise can be heard when the door is fully open. If the door opens past the normal 90 degree opening and/or if a metal-to-metal contact noise can be heard when the door is fully open, perform the Repair Procedure.
NOTE:
PERFORM THE DIAGNOSIS ON ALL SIDE/REAR CARGO DOORS.
PARTS REQUIRED:
AR (4) 55347338AD Bumper, Check Arm Stop
AR (4) 06035950M Pin, Check Arm
AR (2) 55346730AC Arm, Check, Right Side
AR (2) 55346731AC Arm, Check, Left Side
REPAIR PROCEDURE:
THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.
1. Remove and replace the cargo door check arm pin and stop bumper on any door that opens past the normal 90 degree opening and/or if a metal-to-metal contact noise can be heard when the door is fully open. Refer to the 2000 Ram Van/Wagon Service Manual (Publication No.81-370-0007), page 23-54, "Rear Cargo Door Restraint."
NOTE:
REPLACE THE CHECK ARM IF THE CHECK ARM IS BENT OR SHOWS ANY SIGNS OF DAMAGE.
Policy: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE: P8 - New Part