Recall - Dash/Headlamp Wiring Harness Routing: Overview
October 2003Dealer Service Instructions for:
Safety Recall No. C35
Headlamp and Dash Wiring Harness
Models
2001-2003 (AN) Dodge Dakota
NOTE:
This recall applies only to the above vehicles equipped with a manual transmission (Sales Code DDK or DDC).
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail delivery. Dealers should also perform this recall on vehicles in for service.
Involved vehicles can be determined by using the VIP inquiry process.
Subject
The headlamp and dash wiring harness on about 49,000 of the above vehicles may be chafed by the actuation of the clutch pedal. This could result in abnormal operation of the wipers, horn, turn signals and/or lighting systems.
Repair
The headlamp and dash wiring harness must be rerouted. Any harness wires that are chafed must be repaired as necessary.
Parts Information
No parts are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL
System or on the DealerCONNECT claim entry screen located on the Service tab. Claims submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use the labor operation number and time allowance shown.
Parts Return
Not applicable.
Dealer Notification and Vehicle List
All dealers will receive a copy of this dealer recall notification letter by DMAIL and by first class mail. Two additional copies will be sent through the DCMMS. DealerCONNECT and the MDS2 will be updated to include this recall in the near future.
Vehicle Lists, Global Recall System, VIP and Dealer Follow up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. Involved dealers were also mailed a copy of their vehicle (VIN) list with the dealer recall notification letter.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedules to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Dealers are encouraged to consider alternative scheduling and servicing
approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a DaimlerChrysler Mobile Service approved repair.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
DaimlerChrysler Corporation