M/T - Diagnostic Teardown Procedure
NUMBER: 21-003-12GROUP: Transmission and Transfer Case
DATE: March 08, 2012
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 21-013-11, DATED DECEMBER 22, 2011, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL MODELS.
NOTE:
This bulletin applies to vehicles repaired by US dealers only.
SUBJECT:
Manual Transmission Diagnostic Tear Down Procedure
OVERVIEW:
This bulletin provides a procedure to determine repair versus replacement of an manual transmission assembly. This procedure is to be used after the transmission has been removed from the vehicle.
Every replaced transmission assembly returned to Chrysler must include a properly completed Diagnostic Checksheet. This sheet must be attached to the transmission bellhousing. Diagnostic Check Sheets can be located in DealerCONNECT > Service > Repair > Diagnostic Worksheets link. Refer to Warranty Bulletin D-11-68 for additional information.
MODELS:
2000 - 2004 AN Dakota
2000 - 2002 BR/BE Ram 1500/2500/3500
2005 - 2009 D1 Ram 3500 Pickup
2010 - 2012 D2 Ram 3500 Pickup
2007 - 2010 DC Ram 3500 Cab Chassis
2011 - 2012 DD Ram 3500 Cab Chassis
2005 - 2009 DH Ram 2500 Pickup
2010 - 2012 DJ Ram 2500 Pickup
2007 - 2010 DM Ram 4500/5500 Cab Chassis
2011 - 2012 DP Ram 4500/5500 Cab Chassis
2002 - 2004 DR Ram 1500/2500/3500
2000 JA Cirrus/Stratus
**2007~2012 JK Wrangler**
2001 - 2005 JR Avenger/Sebring
2002-2007 KJ Liberty
**2009 - 2012 LC Challenger**
**2007 - 2012 MK Compass/Patriot**
2005 - 2009 ND Dakota
2000-2005 PL Neon
**2007 - 2012 PM Caliber**
2001 - 2009 PT PT Cruiser
2000-2006 TJ Wrangler
2000 - 2002 SR Viper
2000-2001 XJ Cherokee
2003-2010 ZB Viper
2004 - 2008 ZH Crossfire
NOTE:
This bulletin applies to vehicles equipped with manual transmissions repaired in the United States only.
REPAIR PROCEDURE:
NOTE:
For detailed information, Refer to TechCONNECT 21 - TRANSMISSION AND TRANSFER CASE or the appropriate service manual in Section 21 for specific information regarding disassembly and repair procedures.
1. Refer to DealerCONNECT > TechCONNECT > 21 - Transmission and Transfer Case > Manual, XXXXX (XXXXX will refer to the transmission name) > Disassembly > DISASSEMBLY for information regarding steps to separate the transmission case. The inspection will only require the transmission case to be separated to determine which parts are required to repair the transmission. It will not be necessary to completely disassemble the transmission to determine if the transmission repair exceeds 70% of the cost of transmission assembly replacement.
2. Reassemble transmission. Refer to DealerCONNECT > TechCONNECT > 21 - Transmission and Transfer Case > Manual, XXXXX (XXXXX will refer to the transmission name) > Assembly > ASSEMBLY for additional information.
NOTE:
All parts must be returned with transmission.
POLICY:
Reimbursable within the provisions of the warranty.
NOTE:
These labor operation numbers are only to be used when repair exceeds 70% of the cost of transmission assembly replacement.
NOTE:
Returned transmissions received missing components are subject to warranty part return chargebacks. See Warranty Administration Manual, Parts Section, Warranty Parts Return pages 139 through 154 for details.
NOTE:
Warranty repairs claiming any transmission replacement Labor Operation Number must include a completed Diagnostic Check Sheet. Refer to Warranty Bulletin D-11-68, available in TechCONNECT under:
efiles > Service > Warranty > CDJ Bulletins, for additional information. If the Diagnostic Check Sheet is not returned with the transmission assembly, the diagnostic tear down time allowance will be charged back.
NOTE:
The use of a Diagnostic time allowance and/or "00" time in place of one of the below Labor Operation Numbers does not eliminate the requirement to return a properly completed Diagnostic Check Sheet for a transmission replacement. See Warranty Bulletin D-11-68 for additional information.
NOTE:
The Diagnostic Check Sheet is to assist Chrysler Group, LLC engineering in the analysis of returned units for root cause and corrective actions. Your diagnosis and findings are important and can assist in this analysis.
TIME ALLOWANCE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.