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Diagnosis Introduction / Troubleshooting Strategy

INTRODUCTION TO REAR AXLE DIAGNOSIS
Noise from the rear axle may be caused by defects in the components.

REAR AXLE DIAGNOSTIC TROUBLESHOOTING STRATEGY
Use these steps to plan your diagnostic strategy. If you follow them carefully, you will be sure that you have exhausted most of the possible ways to find a rear axle fault.

1. Gather information from the customer.
2. Verify that the condition described by the customer exists
3. Find the malfunction by following the Inspection Chart for Trouble Symptoms.
4. Verify malfunction is eliminated.