U0196

U0196-LOST COMMUNICATION WITH VEHICLE ENTERTAINMENT CONTROL MODULE

U0196 - Lost Communication With Vehicle Entertainment Control Module:

WHEN MONITORED
- With the ignition on
- Battery voltage between 10 and 16 volts
- IOD fuse installed
- FCM is configured correctly

SET MONITORED
Bus messages not received from the vehicle entertainment system (DVD player) for approximately 2 to 5 seconds.

POSSIBLE CAUSES
- CAN B Bus circuits open or shorted
- DTCs related to battery voltage, ignition, or VIN messages
- FCM not configured correctly
- Monitor/DVD media system (DVD player)
- Monitor/DVD media system (DVD player) power and ground
- Module that set this DTC

Diagnostic Test

1. VERIFY DTC IS ACTIVE

NOTE: Ensure the IOD fuse is installed and battery voltage is between 10 and 16 volts before proceeding.

With the scan tool, read active DTCs.

Q: Is this DTC active?

YES: Go To 2
NO: Refer to the Stored Lost Communication test procedure. Refer to the table of contents. Perform BODY VERIFICATION TEST - VER 1. Body Verification Test

2. CHECK FOR ANY OF THE FOLLOWING ACTIVE DTCs
With the scan tool, read active DTCs from all modules.

NOTE: Check for FCM configuration, CAN B or C hardware electrical, VIN Missing/Mismatch, battery or ignition related DTCs.

Q: Does the scan tool display any active DTCs to the conditions listed above?

YES: Diagnose and repair the DTC. Refer to the Table of Contents for a complete list of the symptoms. Perform BODY VERIFICATION TEST - VER 1. Body Verification Test
NO: Go To 3

3. VERIFY THAT THE VES IS ACTIVE ON THE BUS
Turn the ignition on.
With the scan tool, select Network Diagnostics.
Verify that the VES is active on the bus.

Q: Is the VES active on the bus?

YES: Go To 4
NO: for No Response diagnostic procedures. Perform BODY VERIFICATION TEST - VER 1. Body Verification Test

4. CHECK FOR ADDITIONAL COMMUNICATION RELATED DTCs
With the scan tool, select Network Diagnostics.

Q: Is there more than one module with active DTCs "Logged Against" the VES?

YES: Replace/update the Monitor/DVD Media System (DVD Player) in accordance with the service information. Perform BODY VERIFICATION TEST - VER 1. Body Verification Test
NO: Replace/update the module that set this DTC in accordance with the service information. Perform BODY VERIFICATION TEST - VER 1. Body Verification Test