Body - Lower Door Hinge Popping Groaning Noises
NUMBER: 23-018-10GROUP: Body
DATE: October 21, 2010
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-016-06, DATED MARCH 18, 2006, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.
SUBJECT:
Lower Door Hinges Make Popping or Groan When Opened Or Closed
OVERVIEW:
This bulletin involves spraying white lithium grease between the roller and roller pin while avoiding getting grease on the. This needs to be done to all lower door hinges.
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
MODELS:
2009 - 2010 (DS) Ram Truck (1500 Pick Up)
2005 - 2010 (DH) Ram Truck (1500/2500 Pick Up)
2010 (DJ) Ram Truck (2500 Pick Up)
2004 - 2010 (HB) Durango
2007 - 2010 (HG) Aspen
2007 - 2010 (JC) Journey
2007 - 2010 (JS) Avenger/Sebring
2007 - 2010 (KK) Liberty
2007 - 2010 (KA) Nitro
2008 - 2010 (LC) Challenger
2006 - 2010 (LE) Chrysler 300C (International Markets)
2007 - 2010 (LX) 300/Charger/Magnum
2007 - 2010 (MK) Compass/Patriot
2005 - 2010 (ND) Dakota
2007 - 2010 (PM) Caliber
2006 - 2010 (WH) Grand Cherokee (International Markets)
2005 - 2010 (WK) Grand Cherokee
2006 - 2010 (WH) Commander (International Markets)
2006 - 2010 (XK) Commander
SYMPTOM/CONDITION:
The lower door hinges make a moderate to loud popping/groan sound when the door is opened or closed.
This is due to the roller axle not being properly maintained with grease.
DIAGNOSIS:
Open the doors and listen for the popping or groan sound from the lower hinge, if the sound is present perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Open door.
2. With straw installed on the lithium grease spray can (p/n 04318066AB), spray a very small amount of grease between the roller pin and inside roller surface (axle). (Fig. 1).
CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.
3. Open and close the door 10 times to work the grease onto the roller axle.
4. Wipe away any excess grease in the sprayed area.
5. Repeat steps 1 through 4 for every door.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.