Preliminary

PRELIMINARY

Two basic procedures are required. One procedure for vehicles that are drivable and an alternate procedure for disabled vehicles (will not back up or move forward).


VEHICLE IS DRIVABLE

1. Record all DTCs and the accompanying DTC Event Data.
2. Check for an appropriate Technical Service Bulletin that applies to the customer complaint.
3. Check fluid level and condition.
4. Road test and note how transmission upshifts, downshifts, and engages.
5. If the complaint was related to shift quality, perform the Quick Learn procedure, and the Drive Learn Procedure.
6. If the complaint still exists, remove, inspect, and repair the transmission as necessary

VEHICLE IS DISABLED

1. Record all DTCs and the accompanying DTC Event Data.
2. With engine running, place transmission in gear and verify correct PRNDL reading. Observe the Input and Output speeds using the scan tool. If output RPM is greater than zero but vehicle does not move, check for transfer case in Neutral (or failed internally), failed propshaft, or failed / disconnected drive axle. If output RPM is zero and input RPM is greater than zero, internal transmission slippage is indicated. Run clutch slip tests using the scan tool, check oil pan for debris, and air check the various clutch circuits.
3. Shift the transmission into neutral, if both input and output speeds are zero, check drive plate bolts, torque converter, and transmission input shaft.
4. Remove, inspect, and repair the transmission as necessary