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Antitheft System - Goes Off When Opening The Hood

NUMBER: 08-040-06

GROUP: Electrical

DATE: September 06, 2006

THE StarSCAN(R) FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.

StarSCAN(R) UPDATE CD 6.05 WAS THE LAST CD TO CONTAIN FLASH FILES.

SUBJECT:
Flash: Vehicle Theft Security System Alarm May Alert When Hood Is Opened

OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Cabin Compartment Node Module (CCN) with new software.

MODELS:

2007 (DR/DH/D1/DC) Ram Truck

NOTE:
This bulletin applies to vehicles equipped with a remote start system (sales code XBM) prior to October 10, 2006 (MDH 1010XX).

SYMPTOM/CONDITION:

The Vehicle Theft Security System (VTSS) may alert (flash lights and/or sound horn) if one of the following occurs:

a. The customer arms the VTSS and then reaches through an open window, pulls on the hood release, and fully opens the vehicle hood.

b. The customer releases the hood but not enough to open the hood ajar switch, arms the VTSS, and then fully opens the vehicle hood.

c. The customer opens the hood, arms the VTSS, the vehicle communications bus goes in to "sleep mode" (may take 10 minutes), then the "LOCK" button on the key fob is depressed.

The hood ajar switch is not part of the VTSS used on domestic use vehicles. The hood ajar switch is used for export vehicles equipped with the Vehicle Theft Alarm (VTA) system.

DIAGNOSIS:

1. Connect the StarSCAN(R) to the vehicle.

2. Power up the StarSCAN(R) and obtain the HOME menu.

3. From the HOME menu select "ECU VIEW".

4. Select "CCN - Cabin Compartment".





5. Select "More Options".

6. Select "ECU Flash"

7. Read and record the software part number that is display with "Resident Flash File For Part".

8. Is the software part number 05172187AC (or later)?

a. If YES >>> then STOP. This bulletin does not apply. Further diagnosis is required.

b. If NO >>> then perform the Repair Procedure.

NOTE:
The Repair Procedure (CCN flash) currently can not be performed using the StarMOBILE(TM) in its STANDALONE mode. Use the StarSCAN(TM) to perform the Repair Procedure, or use the StarMOBILE(TM) in its CONNECTED mode to perform the Repair Procedure.

SPECIAL TOOLS / EQUIPMENT REQUIRED:

REPAIR PROCEDURE - USING THE INTERNET TO RETRIEVE THE FLASH FILE:

NOTE:
Before performing this Repair Procedure, the operating software in the StarSCAN(R); must be programmed with software release level 7.01 or higher. The software release level is visible in the blue header at the top of the StarSCAN(R) screen.

NOTE:
The StarSCAN(R) diagnostic scan tool fully supports Internet connectivity. However, to take advantage of this feature you must first configure the StarSCAN(R) for your dealership's network. Make sure the StarSCAN(R) is configured to the dealership's network before proceeding. For instruction on setting up your StarSCAN� for the dealer's network refer to either:

"DealerCONNECT > Service > StarSCAN and StarMOBILE tools > Online Documentation", or refer to the StarSCAN(R) Quick Start Networking Guide. The StarSCAN(R) Quick Start Networking Guide is also available on the website under the "Download Center".

NOTE:
The Repair Procedure (CCN flash) currently can not be performed using the StarMOBILE(TM) in its STANDALONE mode. Use the StarSCAN(TM) to perform the Repair Procedure, or use the StarMOBILE(TM) in its CONNECTED mode to perform the Repair Procedure.

NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.

1. Open the hood and install a battery charger. Using a voltmeter, verify that the charging rate provides 13.2 - 13.5 volts. Set the battery charger to continuous charge. Do not allow the charger to time out during the flash process. Remove the charger from the battery when the flash process is complete.

NOTE:
Do not allow the charging voltage to climb above 13.5 volts during the flash process.

2. Connect the CH9410 StarSCAN(R) ethernet cable to the StarSCAN(R) and the dealer's network drop.

3. Connect the CH9404 StarSCAN(R) vehicle cable to the StarSCAN(R) and the vehicle.

4. Power ON the StarSCAN(R).

5. Select "ECU View"

6. Touch the screen to highlight the CCN in the list of modules.

7. Select "More Options"

8. Select "ECU Flash"

9. Record the part number at the top of the "Flash CCN" screen for later reference.

10. Select "Browse for New File". Follow the on screen instructions.

11. Highlight the appropriate calibration then select "Download to Scantool".

12. Select "Close" after the download is complete, then select "Back".

13. Highlight the listed calibration.

14. Select "Update Controller". Follow on screen instructions.

15. When the CCN update is complete, select "OK".

16. Verify the part number at the top of the "Flash CCN" screen has updated to the new part number.

NOTE:
Due to the CCN programming procedure, a DTC may be set in other modules (PCM, TCM, BCM, MIC, SKREEM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. From the "Home" screen select "System View". Then select "All DTCs". Press "Clear All Stored DTCs" if there are any DTCs shown on the list.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.