Computers/Controls - CCN Update For Recall J35
NUMBER: 18-016-10GROUP: Vehicle Performance
DATE: April 30, 2010
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 18-013-08 REV. A, DATED DECEMBER 4, 2008, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN INCLUDED.
Either wiTECH, StarMOBILE DESKTOP CLIENT -OR- StarMOBILE STANDALONE MODE or StarSCAN(R) can be used to perform this bulletin. FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET.
WiTECH(R) SOFTWARE LEVEL MUST BE AT RELEASE 10.03 OR HIGHER. StarSCAN(R) SOFTWARE LEVEL MUST BE AT RELEASE 9.05 OR HIGHER.
SUBJECT:
FLASH: CCN Update Required With J35 Recall
OVERVIEW:
This bulletin involves:
- As stated in Recall J35, verify that Emission Recall G30 - Replace Oxygen Sensor Module and Reprogram ECM has been performed. If not, perform Recall G30 first.
- Verifying software level, and if necessary, selectively erasing and reprogramming the Cab Compartment Node (CCN) module with new software.
- It is recommended to discuss with the customer any required necessary maintenance as suggested in the owners manual. Inform the customer the importance of properly maintaining their vehicle. Possible required maintenance items may include (not limited to) lube, oil change and filter service, air filter replacement, fuel filter replacement, and crankcase ventilation filter replacement and EGR valve cleaning based on customer use and mileage accumulation.
CUSTOMER INFORMATION SHEET INCLUDED:
Please print the "DIESEL EXHAUST AFTERTREATMENT SYSTEM" at the end of this bulletin for customer reference.
MODELS:
2007 - 2008 (DH) Ram Pick Up Truck (2500 Series)
2007 - 2008 (D1) Ram Pick Up Truck (3500 Series)
NOTE:
This bulletin applies to vehicles equipped with a Cummins 6.7L engine (sale code ETJ).
NOTE:
2009 MY vehicle had proper CCN software installed during production.
SYMPTOM/CONDITION:
NOTE:
Many improvements have been addressed with the latest Engine Control Module (ECM) software addressed in Recall J35. The Cab Compartment Node (CCN) may require updating in conjunction with the Recall. This Service Bulletin (SB) only addresses the labor associated with the reprogramming of the CCN. Any other labor associated with the performance of additional diagnostics is not addressed by this SB and must be claimed separately.
DIAGNOSIS:
If J35 Recall is being performed, verify the CCN is up to date with the latest software (flash) and that Recall G30 Has been performed. Using a Scan Tool (StarSCAN(R) / StarMOBILE(R)) with the appropriate Diagnostic Procedures available in TechCONNECT(R), verify all engine systems are functioning as designed. If DTC's other than those listed above are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
1. Is the vehicle eligible to have Emissions Recall G30 - Replace Oxygen Sensor Module and Reprogram ECM performed?
a. If YES then perform G30 Recall and then continue to Step # 2.
b. If NO then proceed to Step # 2.
2. Using the scan tool, determine current software level of the CCN. Record on the repair order. Proceed to Step # 3.
3. Determine if the current CCN module level software part number, that was recorded earlier in Step # 2, is one of the following (or with a higher suffix):
a. 05172187AG (or higher) = 2007 DH (2500) or 2007 D1 (3500).
b. 05172334AG (or higher) = 2008 DH (2500) or 2008 D1 (3500).
4. Is the part number of the current CCN level software at (or higher) than one of the software part numbers listed in Step # 3?
a. If YES then the CCN DOES NOT require reprogramming as part of this repair. Record this on the repair order for later reference. This bulletin is complete.
b. If NO then the CCN DOES require reprogramming as part of this repair. Record this on the repair order for later reference. Proceed to REPAIR PROCEDURE.
SPECIAL TOOLS / EQUIPMENT AS REQUIRED:
NOTE:
CCN software controls the Electronic Vehicle Information Center (EVIC) messages. The CCN software must be up to date (correct software level) in order for the new engine system and exhaust aftertreatment system messages to be displayed on the EVIC.
REPAIR PROCEDURE:
NOTE:
The repairs in this Service Bulletin (SB) only address the labor associated with the reprogramming of the CCN. Any other labor associated with the performance of additional diagnostics or repairs are not addressed by this SB and must be claimed separately.
NOTE:
Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
CN MODULE REPROGRAM - USING wiTECH(R):
WiTECH(R) SOFTWARE LEVEL MUST BE AT RELEASE 10.02 OR HIGHER.
1. Connect the wiTECH(R) VCI pod to the vehicle data link connector located under the steering column.
2. Place the ignition in the "RUN" position.
3. Open the wiTECH(R) Diagnostic application.
4. Starting at the "Select Tool" screen, select the row/tool for the wiPOD(R) device you are using.
5. Enter your "User id" and "Password", then select "OK".
6. Select the "Next tab" at the bottom of the screen.
7. From the "Vehicle View" screen, click on the CCN icon.
8. From the "CCN View" screen, compare the "Current ECU Flash Number" with the "New Part Number" listed on the "sort table". If the "Current ECU Flash Number" is the same as the "New Part Number" continue to Step # 14. If the part numbers are not the same, continue to Step # 9.
9. With the cursor over the desired flash file, click the green arrow button on the right side of the screen.
10. From the "ECU Flash screen" follow the wiTECH(R) screen instructions to complete the flash.
11. Once the flash is complete click the "OK" button on the "ECU Flash" screen.
12. From the "Clear Stored DTC" screen clear all Diagnostic Trouble Codes (DTCs) by clicking the "Clear DTC's" button.
13. From the "CCN View" screen, compare the "Current ECU Flash Number" with the "New Part Number listed on the "sort table". If the "Current ECU Flash Number" is the same as the "New Part Number" the flash is complete. If the part numbers are not the same, repeat Steps 9 through 13.
14. Turn the ignition to the "OFF" position, remove the wiPOD(R) and battery charger from the vehicle.
CCN MODULE REPROGRAM - USING StarMOBILE(R):
1. Connect the StarMOBILE(R) to the vehicle data link connector located under the steering column and turn the ignition key to the "RUN" position.
2. Power ON the StarMOBILE(R) scan tool.
3. From the desktop, launch the "StarMOBILE(R) Desktop Client" software.
4. Establish a connection with the StarMOBILE scan tool.
5. Retrieve the old CCN part number. With the StarMOBILE on the "Home" screen, follow the procedure below:
a. Select "ECU View".
b. Select "CCN" in the list of modules.
c. Select "More Options".
d. Select "ECU Flash".
e. Record the "Part Number" displayed at the end of the "Resident flash file for" statement near the top of "Flash CCN" screen for later reference.
6. Download the flash file from the internet to the StarMOBILE. With the StarMOBILE on the "Flash CCN" screen, follow the procedure below:
a. Select "Browse for New File". Follow the on screen instructions.
b. Enter your "User id and "Password", then select "OK".
c. If the newly downloaded flash file "Part Number" description is the same as the number recorded in Step 5e, then the CCN is up to date. Continue to Step # 7. If the part numbers are not the same, continue to Step 6d.
d. Highlight the listed calibration on the StarMOBILE screen.
e. Select "Download to Client".
f. Select "Close" after the download is complete, then select the "Back arrow.
g. Highlight the listed calibration.
h. Select "Update Controller" and follow the on screen instructions.
i. When the update is completed, select "OK".
7. Disconnect the StarMOBILE vehicle cable from the vehicle.
8. Turn off the StarMOBILE scan tool and then restart the scan tool.
NOTE:
The StarMOBILE scan tool must be shut down and restarted to unlock the flash.
9. Retrieve the CCN part number. With the StarMOBILE on the "Home" screen, follow the procedure below:
a. Select "ECU View".
b. Select "CCN" in the list of modules.
c. Select "More Options".
d. Select "ECU Flash".
e. Verify the "Part Number" (displayed at the end of the "Resident flash file for" statement) has been updated to the new part number. If it has updated, then the flash has been completed successfully.
10. Clear any Diagnostic Trouble Codes (DTCs).
CCN MODULE REPROGRAM - USING StarSCAN(R):
1. Connect the CH941 0 StarSCAN(R) ethernet cable to the StarSCAN(R) and the dealer's network drop.
2. Connect the CH9404D StarSCAN(R) vehicle cable to the StarSCAN(R) and the vehicle.
3. Turn the ignition switch to the "RUN/ON" position.
4. Power ON the StarSCAN(R).
5. Retrieve the old CCN module part number and reprogram the CCN module. Using the StarSCAN(R) at the "Home" screen:
a. Select "ECU View"
b. Touch the screen to highlight the CCN in the list of modules.
c. Select "More Options"
d. Select "ECU Flash".
e. Record the part number at the top of the "Flash CCN" screen on the WRO for later reference.
f. Select "Browse for New File". Follow the on screen instructions.
g. Select "Download to Scantool".
h. Select "Close" after the download is complete, then select "Back".
i. Highlight the listed calibration.
j. Select "Update Controller".
k. When the CCN module update is complete, select "OK".
CUSTOMER INFORMATION SHEET INCLUDED:
Please print the "DIESEL EXHAUST AFTERTREATMENT SYSTEM" at the end of this bulletin for customer reference.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
DIESEL EXHAUST AFTERTREATMENT SYSTEM
Your vehicle is equipped with a Diesel Particulate Filter (DPF) which is used to clean the exhaust. The DPF (exhaust filter) will self clean as part of normal vehicle operation. In some cases, your intervention may be required to allow the self-cleaning process to occur.
WHAT YOU WILL SEE IN THE OVERHEAD DISPLAY
^ "ExhaustFilter xx% Full" - Indicates that the DPF is approaching full.
^ "Regeneration Required Now" - Indicates you will need to intervene by changing your driving mode. See Owner Manual.
^ "Regeneration in Process" - Indicates the DPF is self-cleaning. Please try to maintain you current driving condition until regeneration is complete.
^ "Regeneration Completed" - DPF self-cleaning is complete.
^ "Service Required-See Dealer Now" - Indicated DPF regeneration is not functioning. Your Check Engine Light (MIL) may come on. Please see dealer. IMMEDIATE SERVICE IS REQUIRED. Damage to the exhaust system could occur soon with continued operation.
^ "Exhaust Filter FULL - Power Reduced - See Dealer" - Your DPF is full. Engine power will be reduced to decrease risk of damage. IMMEDIATE SERVICE IS REQUIRED. Please see dealer immediately. Damage to the exhaust system will occur with continued operation.
For additional assistance contact Chrysler.
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.