Body - Front Door Rattle/Door Glass Won't Roll Down
NUMBER: 23-022-08GROUP: Body
DATE: July 2, 2008
SUBJECT:
Front Door Rattle or Door Glass May Not Fully Roll Down
OVERVIEW:
This bulletin describes information about the removal of a Foam Block (internal to the front doors) that may come loose and block window travel or cause a rattle sound in the door.
MODELS:
2008 (RI) Caravan/Town & Country (Includes International Markets)
NOTE:
This information applies to models built prior to May 9, 2008 (MDHO509XX).
DISCUSSION:
Some vehicles may exhibit a condition where the front door glass will not fully roll down or a rattle sound may be heard in the door. When the door module is removed, the technician may find a triangular foam block loose in the door blocking window travel or the block may be found in the bottom of the door causing a rattle (Fig. 1).
If a loose foam block is found causing this condition, it should be removed and discarded. Do not reinstall the foam block.
NOTE:
Whenever door service is performed on vehicles built prior to May 9, 2008 (MDHO5O9XX) that includes door module removal, the block should be removed.
POLICY:
Information Only
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.