Canada - Campaign - K04 A/C Discharge Hose
BulletinK04
Issue Date
2010-06-01
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION K04 - A/C DISCHARGE HOSE
Effective immediately all repairs on involved vehicles are to be performed according to this notification. Rapid Response Transmittal (RRT) 09-069 and Service Bulletin (SB) 24-003-09 is no longer applicable for the involved vehicles only. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this notification.
MODELS:
2008 - 2009 (RT) Dodge Grand Caravan, Chrysler Town & Country
NOTE:
This notification applies only to the above vehicles equipped with a 3.3L or 3.8L engine (sales code EGV or EGL) built through August 07, 2009 (MDH 080702).
^ The Air Conditioning (A/C) discharge hose on about 78,700 of the above vehicles may crack and leak refrigerant. This could cause a loss of A/C cooling.
^ To correct this condition, the air conditioning discharge hose must be replaced.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
1D8HN44H38B102258 - 1D8HN44H18B195880
2D8HN54P38R100072 - 2A8HR54P38R844931
1D4HN11E99B502305 - 1D4HN11E39B520637
2D8HN44E39R502460 - 2D8HN44E49R704000
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter