Body - Quad Rear Doors Won't Lock/Unlock
NUMBER: 23-009-10GROUP: Body
DATE: July 01, 2010
SUBJECT:
Rear Quad Cab Door Will Not Power Lock And Unlock
OVERVIEW:
This involves removing rear quad cab door trim panel and rerouting the power lock and unlock wire harness away from the bell crank on the right and/or left side.
MODELS:
2009-2010 (DS) RAM 1500 Pickup
NOTE:
This bulletin applies to vehicles built before April 15, 2009 (MDH0415XX).
SYMPTOM/CONDITION:
The customer may experience a condition where the rear quad cab door on the right and/or left side will not lock or unlock using the FOBIC or door panel switches.
NOTE:
The rear quad cab doors will lock and unlock properly in all manual operations.
DIAGNOSIS:
If the customer experiences the symptom/condition perform the repair procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Remove the door trim panel right and/or left side. Refer to the detailed procedures available in DealerCONNECT > TechCONNECT >: Service Info > 23-Body > Doors - Rear > PANEL, Rear Door Trim > Removal.
2. Reroute the door lock wiring harness away from the bell crank mechanism to a 90° angle and reduce the slack in the wiring harness, then secure with a zip tie to the routing tab as shown in (Fig. 1).
3. Install the door trim panel right and/or left side. Refer to the detailed procedures available in DealerCONNECT > TechCONNECT >: Service Info > 23-Body > Doors - Rear > PANEL, Rear Door Trim > Installation.
4. Verify the FOBIC and door lock switches unlock and lock the rear quad doors.
5. Return the vehicle to the customer.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.