Canada - Campaign - L41 Oxygen Sensor Heater Sense Circuit
BulletinL41
Issue Date
2012-02-28
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION L41 OXYGEN SENSOR HEATER SENSE CIRCUIT
Effective immediately all repairs on involved vehicles are to be performed according to this notification. Service Bulletin 18-043-11 / RRT 11-090 and Service Bulletin 18-046-11 / RRT 11-099 are no longer applicable for the involved vehicles only. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this notification.
MODELS:
2011 (DS) Ram 1500 Series Pick Up Truck
NOTE:
This notification applies only to the above vehicles equipped with a 4.7L engine (sales code EVE).
2011 (RT) Grand Caravan/Town and Country
NOTE:
This notification applies only to the above vehicles equipped with a 3.6L engine (sales code ERB).
^ The Powertrain Control Module (PCM) on about 38,100 of the above vehicles may internally fail the oxygen sensor heater sense circuit due to a software error in the power down strategy. If the circuit is damaged, the On Board Diagnostic system will illuminate the Malfunction Indicator Lamp.
^ To correct this condition, the PCM on vehicles that have not experienced circuit damage must be reprogrammed. The PCM on vehicles that have circuit damage must have the PCM replaced and programmed.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
3D7JB1EP0BG506667 - 3D7JV1EP5BG637360
2A4RR8DG3BR500305 - 2A4RR5DG7BR806356
1D7RB1GPXBS500299 - 1D7RV1CP3BS702172
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter