Recall - Wireless Ignition Node Receiver: Overview
August 2010Dealer Service Instructions for:
Safety Recall K08
Wireless Ignition Node Receiver
Models
2010 (DS) Ram Truck (1500 Series)
NOTE:
This recall applies only to the above vehicles built at Warren Truck Assembly Plant ("S" in the 11th VIN Position) equipped with an automatic transmission (sales codes DGQ, DGV or DF9) from January 11, 2010 through February 4, 2010 (MDH 011106 through 020411).
2010 (DS) Ram Truck (1500 Series)
(DJ) Ram Truck (2500 Series)
(D2) Ram Truck (3500 Series)
NOTE:
This recall applies only to the above vehicles built at Saltillo Assembly Plant ("G" in the 11th VIN Position) equipped with an automatic transmission (sales codes DGQ, DGV, DG7 or DF9) from January 6, 2010 through February 16, 2010 (MDH 010606 through 021616).
2010 (LC) Dodge Challenger
(LX) Chrysler 300
NOTE:
This recall applies only to the above vehicles equipped with an automatic transmission (sales codes DGJ or DGV) built from January 18, 2010 through March 11, 2010 (MDH 011807 through 031113).
2010 (WK) Jeep(R) Cherokee
(XK) Jeep(R) Commander
NOTE:
This recall applies only to the above vehicles equipped with an automatic transmission (sales codes DGJ or DGQ) built from January 8, 2010 through February 13, 2010 (MDH 010804 through 021307).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Wireless Ignition Node (WIN) receiver on about 37,000 of the above vehicles may experience a condition where the Frequency Operated Button Integrated Key (FOBIK) may be removed prior to placing the automatic transmission gear shift lever in the "PARK" position. This could result in unintended vehicle movement and cause a crash without warning.
Repair
The Wireless Ignition Node receiver must be inspected and replaced if necessary. The new WIN must be programmed and all FOBIK transponders must be programmed so they are able to interface with the new WIN receiver.
Vehicles equipped with a premium Tire Pressure Monitoring (TPM) system
(sales code XGM) must also have the spare tire pressure sensor identification number and location programmed into the new WIN receiver.
NOTE:
Be sure to ask the customer to bring in all FOBIK transponders for the vehicle. At least two FOBIK transponders must be programmed before the vehicle can be operated.
Parts Information
Due to the small number of involved vehicles expected to require a Wireless Ignition Node (WIN) receiver, no parts will be distributed initially. WIN receivers should be ordered only after inspection determines that replacement is required. Very few vehicles are expected to require WIN replacement.
Reminder: VIN specific parts application for your dealer's assigned vehicles is available through the Global Recall System (GRS) and Vehicle Information Plus (VIP).
Special Tools
The special tools shown are required to perform this repair.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the labor operation numbers and time allowances shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer��s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler Group LLC