Dealer Service Instructions

IMPORTANT

DEALER SERVICE INSTRUCTIONS

CUSTOMER SATISFACTION NOTIFICATION L36
WHEEL LUG NUT WRENCH

MODELS:
2012 (FF) Fiat 500

NOTE:
This notification applies only to the above vehicles equipped with a compact spare tire (sales code TBC) built from December 18, 2010 through July 08, 2011 (MDH 121802 through 070817).

^ The wheel lug nut wrench on about 1700 of the above vehicles may crack during use.

^ To correct this condition, the wheel lug nut wrench must be replaced.

Recall and Parts Information

Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.

This Canadian Recall Notification can also be found in DealerCONNECT - See below:

DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS

The V.I.N. range for vehicles involved in this campaign is as follows:

3C3CFFCR7CT100844 - 3C3CFFBR4CT510003

DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)

GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.

To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealers VIN list for each Recall can be sorted by:
Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.