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Campaign - Floor Pan Reinforcement: Overview

90ford38
TO: All Ford Dealers August, 1990

SUBJECT: Owner Notificationprogram B93 - Floor Pan Reinforcement on Certain 1989/90-Model Bronco and F-Series Super Cab Trucks Equipped With Captain Chair Option


CARES/OASIS - YES
OWNER LIST - YES
PARTS RETURN - NO
PROGRAM TIMING - There are NO time limitations for this program


AFFECTED 1989-1990 Model Bronco and F-Series Super Cab trucks
VEHICLES equipped with captain chair option. Specific vehicle
information is as follows:

Affected Vehicles Assembly Plant Production Dates
From Through

Bronco Michigan Truck Job# 1 1989 11/8/89

F-Series Kansas City Job# 1 1989 11/2/89

NOTE: Trucks equipped with bench seats are NOT involved in this program.

REASONS FOR We have found that the front seat tracks on the affected
THIS PROGRAM trucks are attached to non-reinforced sections of the
floor pan. This may cause the floor pan to crack at the rear inboard seat attachment.

To correct this condition, dealers are to install floor pan reinforcements on each of the affected trucks.
REFUNDS When all or a portion of the repair covered by the program
is paid by the owner and/or the dealer prior to the release of the program, both the owner and/or the dealer are eligible for a refund.

ATTACHMENTS Attachment I
- Administrative Information
- Refund Codes

Attachment II
- Labor Allowances
- Parts Ordering Information

Attachment III
- Technical Information
ATTACHMENT I B Program
CARES/OASIS YOU MUST USE CARES OR OASIS TO DETERMINE IF A VEHICLE
IS ELIGIBLE FOR THIS PROGRAM.


PLEASE NOTE CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY


PROMPTLY Affected vehicles on the enclosed list.
CORRECT Other eligible vehicles which are brought to your dealership.


DEALER-OWNER Immediately contact any owner whose name is not on the
CONTACT list. Give owner a copy of the Owner Letter.


FPSD CONTACT Talk with your FPSD Service Zone Manager about program
concerns.


FORM 1863 Enter 1863 claims using DWE.

See Warranty and Policy Manual:
Section 5.5 -1/Section 6.1 - 19 (Owner Notification Programs)


REFUNDS See Warranty and Policy Manual
Section 6.1 - 20 (Owner Refund)

For owner or dealer paid repairs made before date of this Owner Letter:

- submit on separate Form 1863 using the codes shown below:

Program Code Box - B93
Causal Basic Part Number - 711135
Condition Code - 79
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.