Attachment I - Administrative Information

CARES/OASIS
You must use CARES or OASIS to determine if a vehicle is eligible for this recall.

Please Note
Correct all affected vehicles in stock before delivery.

Promptly Correct
Affected vehicles on the enclosed list.

Other eligible vehicles which are brought to your dealership.

Dealer-Owner Contact
Immediately contact any owner whose name is not on the list and schedule a service date. Give owner a copy of the Owner Letter.

District Contact
Advise District Office if:

^ an owner cannot be contacted.
^ an owner does not make a service date.

FPSD Contact
Talk with your FPSD Service Zone Manager about recall concerns.

Warranty And Policy Manual
See Section 6.3, pages 5 through 8 of your Warranty and Policy Manual for claims preparation.

Claim Form 1864 will no longer be mailed to Owners.

^ Owners will no longer receive Recall Claim Form 1864.

^ Dealers must use CARES or OASIS to check for open recalls.

^ Dealers should use a written repair order for file records.

^ For DWE claims, use the 1864 format on the DWE screen.

(See Warranty and Policy Manual, Section 6.3, page 7)

Tell proper service personnel and warranty claims administrator of these changes.