Attachment I - Administrative Information

OASIS
YOU MUST USE OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS PROGRAM.

PLEASE NOTE
CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY

PROMPTLY CORRECT
- Affected vehicles on the enclosed list.

- Other eligible vehicles which are brought to your dealership.

DEALER-OWNER CONTACT
Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter. Arrange with the owner for a service date.

FCSD CONTACT
Talk with your FCSD Service Zone Manager about program concerns.

FORM 1863
Enter 1863 claims using DWE
See Warranty and Policy Manual:

- Section 5.6 - 1/Section 6.1 - 24
(Owner Notification Programs)

OWNER REFUNDS
See Warranty and Policy Manual:

- Section 6.1 - Pages 25 through 26 (Owner Refund)

For owner-paid repairs made before date of Owner Letter:

- Submit on separate Form 1863 using the codes shown below:

Program Code Box - 94B38
Causal Basic Part Number - 2C018
Condition Code - 79
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.
Customer Concern Code - N99