Attachment I - Administrative Information

OASIS ACTIVATED?

Yes, OASIS was activated February 6, 2008.

FSA VIN LIST ACTIVATED?

Yes, VIN lists are available through

NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle registration data for any purpose other than in connection with this recall is a violation of law in several states, provinces, and countries. Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall action.

STOCK VEHICLES

Correct all affected units in your new vehicle inventory before delivery.

SOLD VEHICLES

^ Owners of affected vehicles will be directed to dealers for repairs.

^ Immediately contact any of your affected owners whose vehicles are not on your VIN lists but are identified in OASIS. Give the owner a copy of the Customer Notification Letter and schedule a service date.

^ Correct other affected vehicles identified in OASIS which are brought to your dealership.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

RELATED DAMAGE

If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request approval prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted. Ford Motor Company reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this recall performed on a timely basis.

ADDITIONAL LABOR TIME

^ If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to performing any additional labor. Requests for approval after completion of the repair will not be granted.

^ If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special Service Support Center.

OWNER REFUNDS

Refunds are not authorized for this program.

RENTAL VEHICLES

The use of rental vehicles is not authorized for this program.

[New!] CLAIMS PREPARATION AND SUBMISSION

^ It is no longer necessary for dealers to manually enter labor operation times for vehicles built prior to the 1997 model year.

^ Enter claims using Direct Warranty Entry (DWE).

^ Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed.

^ "MT" labor should be submitted on a separate repair line with the related damage flag checked.

^ Claiming Information for Electrical Grease II (Submit on same repair line as repair.)

- Program Code: 08S01

- Misc. Expense: OTHER

- Misc. Expense: $6.07

NOTE:
Electrical Grease II can only be claimed when Labor Operation 08S01EE or 08S01GG is claimed. (Do not claim as "Normal Shop Supplies".)

^ Refer to ACESII manual for claims preparation and submission information. Enter claims using Direct Warranty Entry (DWE).