Attachment I - Administrative Information

OASIS ACTIVATED?

Yes, OASIS will be activated on April 24, 2009.

FSA VIN LIST ACTIVATED?

Yes, FSA VIN list will be available through the website by April 24, 2009 for stock vehicles only.

STOCK VEHICLES

For the benefit of future owners, two letters (TPMS and non TPMS) have been developed specifically for new vehicle inventory. These letters are posted with this bulletin. Dealers are required to print the appropriate letter and insert a copy in the Owner Guide of all affected units in their new vehicle inventory before delivery.

SOLD VEHICLES

If an owner requests the valve stems on their vehicle be inspected, dealers should check OASIS to determine if the vehicle is affected. If the vehicle is affected, demonstrate and perform the one time valve stem inspection whether or not the customer has received a letter.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

OWNER REFUNDS

Refunds are not authorized for this program.

RENTAL VEHICLES

The use of rental vehicles is not authorized for this program.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Refer to ACESII manual for claims preparation and submission information.

^ Labor Operation 09L03A (Valve stem demonstration and inspection) will close this program. Valve stem demonstration and inspection can only be claimed once under this program.

^ Labor Operation 09L03E (Inserting copy of letter in the Owner Guide) will NOT close this program.

NOTE:
Claims for valve stem replacement cannot be submitted under this program. This program only covers the cost to demonstrate and perform the valve stem inspection procedure. If the inspection finds any cracked valve stems, they may be eligible for replacement under the provisions of new vehicle limited warranty coverage.