Warranty - Goodwrench Service Lifetime Service Guarantee

File in Section:
Warranty Administration

Bulletin No.:
68-05-03

Date:
June, 1996

WARRANTY ADMINISTRATION

Subject:
Goodwrench Service Plus Lifetime Service Guarantee

Models:
All Models - All Years

The information in this bulletin applies to all divisions excluding Saturn and GM of Canada.

The purpose of this bulletin is to explain details of the the Lifetime Serve Guarantee (LSG).

LSG Coverage Requirements

The GM vehicle owner and original purchaser of a covered part must return to the original servicing GM dealership and present repair order and warranty folder.

Eligible Parts

^ Air Conditioning Accumulators

^ Air Conditioning Compressors

^ Air Conditioning Condensers

^ CV Joint/Boot Seal Kits

^ EGR Valve

^ Fuel Injectors

^ Fuel pumps

^ Individual Ignition Wires

^ Ignition Coils

^ Ignition Wire Sets

^ Ignition Modules

^ New/Remanufactured Generators

^ New/Remanufactured Starter Motors

^ Oxygen Sensors

^ Shock Absorbers/Struts

^ Throttle Body Injectors

^ Water Pumps

General Information

^ Lifetime Service Guarantee is only available to and offered by participating GM Goodwrench Service Plus dealers/retailers.

^ Parts warranty handling allowance is per the General Motors Service Policy and Procedures Manual - 40% for 1994 and later model years, and 30% for 1993 and prior years.

^ Parts sold over the counter are not covered under LSG.

^ A customer paid repair order is required for future part coverage consideration.

^ Parts installed on vehicles in dealer inventory (new or used) are not eligible for LSG. Only a customer paid repair by the original retail purchaser.

^ Towing is not covered under the LSG.

Any questions regarding the LSG or GSP should not be directed to your GMSPO representative.